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Nielsen Nissan of Denville

Denville, NJ

2.4
246 Reviews
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3057 NJ-10

Denville, NJ

07834

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Showing 246 reviews

August 21, 2014

So pleased! I recently moved to New Jersey from Florida. I purchased my Altima from a dealership down there and had all of my routine services done there. Upon my More

by misledmunkie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 04, 2014 -

Nielsen Nissan of Denville responded

Hello - We really appreciate your feedback. Thank you for taking the time to review our dealership. Your opinion really does matter. I am glad to hear that you had such a great experience with Tim in our service department. We really do strive to provide the best customer service possible, and I am pleased that we were able to meet your expectations. Thank you for choosing to do business with us, and we look forward to your next visit! -Dante Vannicola, General Manager

July 30, 2014

purchase new car very happy with the service & car. great sales team with very knowledgeable staff. the car I purchased was delivered very clean and all the cars featu More

by rptr123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Preziosi
Jul 31, 2014 -

Nielsen Nissan of Denville responded

Hello - We appreciate you for taking the time to review our dealership. Thank you for your honest feedback. We truly value you as a customer, and we look forward to working with you again in the future. Congratulations on your new purchase. Enjoy! -Gene Mosco, General Manager

July 02, 2014

The service department is the best I have seen Tim Kelly is excellent. He explains the problem and will work with you on the price. He also advocates for you by trying to get the manufacturer to a More

by Cleno68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 02, 2014 -

Nielsen Nissan of Denville responded

Hello - We appreciate your positive feedback. Thank you for taking the time to share your experience. Tim is great to work with, and I am glad he has been able to assist you. We really do pride ourselves on providing the best customer service possible, and I am pleased that we have been able to meet and exceed your expectations. It has been a pleasure doing business with you, and we look forward to seeing you in the dealership in the future. Thank you again for choosing Nissan World of Denville! -Gene Mosco, General Manager

Jul 31, 2014 -

Nielsen Nissan of Denville responded

Hello - Thank you for taking the time to share your experience with our service department. We really appreciate your feedback and your kind words. We really do work hard to provide the best service possible, and I am so glad to hear that Tim was able to exceed your expectations. We truly value your business, and we look forward to working with you again in the future. Thank you for choosing Nissan World of Denville. -Gene Mosco, General Manager

July 01, 2014

Every Service is Excellent Service I have been dealing with Tim every service for a year now, I have never had any issue or anything every to complain about.. they hold up the free mai More

by lindalem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 01, 2014 -

Nielsen Nissan of Denville responded

Hello - Thank you for taking the time to share your experience. We really appreciate your positive feedback and your kind words. Tim is a big asset to our team, and I am glad he has been able to help with all of your service needs. We truly value your business and your continued loyalty. We look forward to working with you again in the future. Thank you for choosing Nissan World of Denville! -Gene Mosco, General Manager

June 27, 2014

Awesome Service I brought my car in to be serviced and Edy did everything he could to help me with making the correct decisions to do with my car. I was unable to aff More

by gmcclure382
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edy Rodriguez
Jul 01, 2014 -

Nielsen Nissan of Denville responded

Hello - Thank you for sharing you experience. We really appreciate your positive feedback. Edy is great to work with, and I am glad he was able to help you during your visit to the service department. It was a pleasure working with you, and we look forward to working with you again in the future. We value your business, and we are proud to welcome you to the Nissan World of Denville family! -Gene Mosco

June 26, 2014

Horrible Customer Service customer service horrible. Spent $1,600 for repair.. not one thank you, not one "have a nice day." Just the worst check in people ever. He was more in More

by Jeorgeroman11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Henry service manager
Jul 31, 2014 -

Nielsen Nissan of Denville responded

Good Morning - My name is Tim Kelly, Service Director at Nissan World of Denville. I would first like to apologize for the lack of courtesy and appreciation that my service advisor failed to show. Customers are our number one priority and without them we would not exist. We take customer satisfaction very seriously. I would like to speak with you and discuss how we can rectify what occured and put your trust back into our dealership. You can reach me by phone at 973-442-0500 ext 2663 or, if you prefer, just email me at tkelly@denvillenissan.com. I would appreciate if you could take the time to respond and we can make things right for you as our customer. Thank You, Tim Kelly

June 26, 2014

great service I visited Nissan World of danville and was greeted with a smile, the service writer was very prompt and proffesional. overall a great experience and More

by Jhelena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edy Rodriguez
Jul 01, 2014 -

Nielsen Nissan of Denville responded

Hello - We appreciate your kind words and your feedback. Thank you for taking the time to review our dealership. We really do work hard to provide the best customer service possible, and I am glad that we were able to meet and exceed your expectations. It was a pleasure working with you, and we look forward to doing business with you again in the future. -Gene Mosco, General Manager

June 26, 2014

Excellent, just excellent! I bought my Nissan from a another dealer, however, in the Carfax it said that the car had been serviced at this dealer, so i figured i would bring it More

by leonardostolemyideas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edy Rodriguez
Jul 01, 2014 -

Nielsen Nissan of Denville responded

Hello - I want to personally thank you for taking the time to review the dealership. We really appreciate your feedback and your kind words. Edy is a big asset to our team, and I am glad to hear that he was able to help you during you visit to the dealership. We pride ourselves on our customer service, and I am pleased that we were able to exceed your expectations. If you need any thing else in regards to your vehicle, please feel free to reach out to us. We are here to help! -Gene Mosco, General Manager

May 11, 2014

Great service , friendly Easy appointments and great prices. Coupons on line are great the service team always gets me in and out as promised Thank I More

by Powerriot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 14, 2014 -

Nielsen Nissan of Denville responded

Hello - Thank you so much for leaving us a review. We really do appreciate your feedback. I am glad you left our dealership satisfied, and we look forward to working with you in the future. -Gene Mosco, General Manager

May 20, 2014 -

Nielsen Nissan of Denville responded

Hello. Thank you so much for taking the time to leave us a review. We really do appreciate your feedback. I am glad you have had such a great experience at the dealership, and we are looking forward to working with you in the future. Thanks again for your business and your loyalty. -Gene Mosco, General Manager

April 17, 2014

Top Notch Service! Marcelis was very friendly and very helpful. The quality of service he provided was above and beyond, I had the best experience and I love my new car. More

by Mg7187
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcelis Harris
Apr 17, 2014 -

Nielsen Nissan of Denville responded

Hello - Thank you so much for your feedback. We really appreciate your review. I'm so glad you had such a great experience with Marcelis at our dealership. Congrats on you new car, and we look forward to working with you in the future! -Anthony Novak, General Manager

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