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Nielsen Nissan of Denville

Denville, NJ

2.4
246 Reviews
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3057 NJ-10

Denville, NJ

07834

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Showing 246 reviews

July 15, 2015

always friendly and fast service very nice and gives reasonable oil change. when problem with dirt on the mat they cleaned up the whole entire car. went above and beyond what needed More

by anne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : edy rodriguez
Jul 24, 2015 -

Nielsen Nissan of Denville responded

Hi Anne - Thank you for taking the time to share your experience with both our staff and our dealership. Customer feedback is very important to our team, and we truly value your opinion. We work hard to satisfy each and every one of our customers, and I am so glad to hear that you left our service department pleased with your visit. It was a pleasure working with you, and we look forward to your next visit. Thank you again for choosing Nissan World of Denville! -Jim DeSimone, General Manager

July 11, 2015

Great service experience Very quick and good service. Especially pleasant service agents, like Eddy. He listens carefully, and makes suggestions on needs to be done, without m More

by artan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy
Jul 24, 2015 -

Nielsen Nissan of Denville responded

Hi Artan - We appreciate your kind review and positive feedback. Thank you for sharing your experience with our dealership. We work hard to provide the best customer service possible, and I am so glad to hear that you left the dealership completely satisfied with your visit. It was a pleasure working with you, and we look forward to doing business with you again in the future. Thank you for choosing Nissan World of Denville! We are excited to welcome you to our dealership family. -Jim DeSimone, General Manager

June 23, 2015

Service excellence My hood latch broke, which was frustrating but took car into Nissan world of Danville on a Tuesday morning(with no appointment) and an hour later, rep More

by Mark h
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy
Jun 24, 2015 -

Nielsen Nissan of Denville responded

Hi Mark - Thank you for taking the time to review our dealership. We appreciate your kind words and your positive feedback. Your opinion is important to our team. I am so glad to hear that you had such a great experience with our service department. Thank you for trusting your vehicle with our staff. It was a pleasure doing business with you. We look forward to working with you again in the future! -Jim DeSimone, General Manager

February 21, 2015

Deer Accident I had the unfortunate luck of encountering 2 deer on my way to work, Siince my car was a lease I wanted it repaired correctly. I called Tim kelly at More

by Deb
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Edy Rodriguez, Tony Preziosi
Feb 26, 2015 -

Nielsen Nissan of Denville responded

Hello Deb - Thank you so much for your feedback and your kind words. We truly appreciate your review. I am sorry to hear about the unfortunate accident, but I am glad that Tim and Edy were able to help repair your vehicle in a timely manner. Tim and Edy are great to work with, and I am pleased that they were able to exceed your expectations. It was a pleasure doing business with you. Thank you for choosing Nissan World of Denville for your service needs. We are excited to have you as a member of our dealership family! -James DeSimone, General Manager

January 02, 2015

excellent service I have a very positive time every time I go there. I always recommend mr. Kelly and his associates to my friends and family. I would lease my nex More

by gary ackerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 20, 2015 -

Nielsen Nissan of Denville responded

Hi Gary - We appreciate you for taking the time to share your experience with both our dealership and Tim. Customer feedback is very important to our team, and we enjoy reading about our customers' positive experiences. Thank you for choosing to do business with Nissan World of Denville. We truly value you as a customer, and we look forward to your next visit! -Tony Preziosi, General Manager

December 12, 2014

Great Customer Service!! I want to thank Edy Rodriguez for taking the time in assisting me with great customer care and attention i truly felt like a value customer. The servi More

by eve1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edy Rodriguez
Dec 18, 2014 -

Nielsen Nissan of Denville responded

Hi Eve - Thank you so much for your feedback. We really appreciate you for taking the time to review our dealership. I am so glad to hear that you had such a great experience with Edy in our service department. Edy is a big asset to our team, and he is very knowledgeable. I am pleased that you all had the opportunity to work together. It was a pleasure doing business with you. Thanks again for choosing Nissan World of Denville. We are excited to welcome you to our dealership family! -Tony Preziosi, General Manager

December 12, 2014

Great Experience Thank you to Eddy Rodriguez, He greeted with a smile, the service was very prompt and professional. overall a great experience and a job well done. More

by carmelbaby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Rodriguez
Dec 18, 2014 -

Nielsen Nissan of Denville responded

Hello - We appreciate you for taking the time to write a review for our dealership. Thank you for sharing your experience with our service department as well as your experience with Eddy. He is an integral part of our service department, and I am glad that you all had the opportunity to work together. We work hard to provide our customers with the best service possible, while completely repairs in a prompt and timely manner. I am pleased to hear that we were able to exceed your expectations. We truly value your business, and we look forward to working with you again in the future! -Tony Preziosi, General Manager

December 02, 2014

Service Manager is very helpful Tim Kelly was extremely helpful in resolving an issue I had with my tire. He was very responsive and went above and beyond to help. More

by jackie.hayes.9638
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : OTHER - not sure who the employee was...
Dec 18, 2014 -

Nielsen Nissan of Denville responded

Hi Jackie - I want to personally thank you for taking the time to review our service department. Your feedback is very important to our team. We strive to provide the best customer service possible, while completing repairs in a timely fashion. I am so glad to hear that we were able to meet your expectations. Tim is a big asset to our team, and I am glad that you all had the opportunity to work together. It was a pleasure doing business with you. Please let us know if there is anything else we can assist you with. We are here to help! -Tony Preziosi, General Manager

October 28, 2014

Great sales team! Thank you Nissan Denville for making my experience pleasurable ! I usually dred the entire car shopping experience . Boris and Marcellis made the proc More

by MicheleMilk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcellis Harris & Boris
Nov 03, 2014 -

Nielsen Nissan of Denville responded

Hi Michele - Thank you for taking the time to review our dealership. We really appreciate you for sharing your experience. Satisfying our customers is our number one goal, and I am glad that Boris and Marcellis were able to help your through the buying process. It was a pleasure working with you, and we look forward to doing business with you again in the future. Thank you for choosing Nissan World of Denville. Congratulations on your purchase. Enjoy! -Dante Vannicola, General Manager

August 22, 2014

Good experience I went to the dealer a couple of times and both times they have been friendly and not too pushy. When I went there for the second time, my possible n More

by Paolonespoli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose Farrell
Sep 04, 2014 -

Nielsen Nissan of Denville responded

Hello - Thank you so much for taking the time to share your experience with our dealership. I am so pleased to hear that you enjoyed your visit. It was a pleasure doing business with you, and we look forward to working with you again in the future. In the meantime, if you need any assistance with your new vehicle, please feel free to contact us at any time. Congratulations on your new vehicle! -Dante Vannicola, General Manager

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