Nielsen Kia of Newton

home delievery As always Nelson made our experience great buying our new 2016 Optima. And the home delivery was a first for us, as always Nelson was professional and As always Nelson made our experience great buying our new 2016 Optima. And the home delivery was a first for us, as always Nelson was professional and courteous. We look foreword to doing business with Nelson in the future. More

Nelson was terrific! Nelson is an excellent salesman! He was able to negotiate a great price for me. It was very respectful of my needs and concerns and was very knowledge Nelson is an excellent salesman! He was able to negotiate a great price for me. It was very respectful of my needs and concerns and was very knowledgeable. I would totally recommend Kia and Nelson to friends and family. More

Very nice experience We had a great experience at the Kia of Newton. We were referred by a friend and are very happy with our purchase! Thank you! We had a great experience at the Kia of Newton. We were referred by a friend and are very happy with our purchase! Thank you! More

Making my purchase so easy at this hectic time of year This is my third car purchased from Newton Kia which I've always been happy when leaving. My latest experience out did prior purchases. Nelson deliver This is my third car purchased from Newton Kia which I've always been happy when leaving. My latest experience out did prior purchases. Nelson delivered my Kia to my home and we did all the paperwork in my kitchen. I can't imagine anyone doing that elsewhere. Thank you Nelson for making it so easy. More

AWESOME I went to newton kia where Mr. Nelson Jimenez intoduced himself to me at the door. He promised me a good deal by the time i would walk out the door. I I went to newton kia where Mr. Nelson Jimenez intoduced himself to me at the door. He promised me a good deal by the time i would walk out the door. In disbelief i searched for the vehicle i wanted. Mr. Nelson Jimenez went above and beyond to make it happen less than a few hours. Mr. Jimenez provided me with a GREAT DEAL! in fact i went back a second time for an installation of a remote starter and again Mr. Nelson Jimenez assisted me with OUSTANDING SERVICE! I LOVE THIS GUY! lol. I will be bringing my niece next saturday for a new pre owned vehicle for her. I cant wait to see Mr Nelson Jimenez do what he does best! He is honest and very compasionate. You could see that he loves his job and takes it seriously. THANK YOU! SEE YOU REAL SOON! More

Wonderful expericne! Nelson was wonderful, he helped us when no other dealership would. He was extremely friendly and very easy to work with. He understood what we could Nelson was wonderful, he helped us when no other dealership would. He was extremely friendly and very easy to work with. He understood what we could do and couldn't do and he made the deals work for us. I can't say enough good things about him. Thank you Nelson! More

FELT LIKE FAMILY!!!! Being under water with your car gives you stress, and anxiety, leaving you with many questions! Making the desicion to sit down with Nelson was a plea Being under water with your car gives you stress, and anxiety, leaving you with many questions! Making the desicion to sit down with Nelson was a pleasure and a complete reassurance I was making the right choice! Nelson was completely informed, and knowledgeable about everything we discussed! My questions, and worries were met by answers they put my mind at ease! Nelson and his team were so good, we decided to trade in my wife's car for a brand new one,you know what they say happy wife happy life! I will be recommending and bringing my business back to Nelson for sure! More

NELSON JIMENEZ IS THE MAN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! HE HOOK MY CO-WORKER UP WITH A CAR 3 HOURS LATER I WAS IN A NEW CAR AS WELL. GOOD LOOKIN. HE HAVE A GREAT TEAM! HE HOOK MY CO-WORKER UP WITH A CAR 3 HOURS LATER I WAS IN A NEW CAR AS WELL. GOOD LOOKIN. HE HAVE A GREAT TEAM! More

Extended warranty scam Stay clear of this dealership. They may seem friendly when you are buying a vehicle but after you sign the papers their customer service is horrendous Stay clear of this dealership. They may seem friendly when you are buying a vehicle but after you sign the papers their customer service is horrendous/nonexistent. Purchased a vehicle from them and purchased the extended warranty. Within 20,000 miles of purchasing the car there were mechanical issues. No worries we have the extended warranty. Wrong! Called the warranty company and there was no record of our extended warranty. Called the dealer. They are unable to locate our paperwork but it's in their system can we provide a copy? Give the dealer a copy and they'll get right on it. This was 3+ months ago. 15-20 calls a month go unreturned. Requested to speak to owner/manager and he never returned call either. This is a SCAM. They took our money for the extended warranty and kept it. They never forwarded it to the warranty company. So not only did we pay for a warranty we do not have but we were responsible for the repairs as well. Stay far away from this dealership. You can find a comparable car at a dealership that does not commit fraud More

One problem but they made it right. Bought new Sorento. I was shopping via the internet and by phone. Sales experience was excellent...for the most part. I had a model, color, but with Bought new Sorento. I was shopping via the internet and by phone. Sales experience was excellent...for the most part. I had a model, color, but with a specific option in mind. They didn't have one on the lot but Nelson immediately got one the next day from a 'sister' dealership. Nelson's first price quote was immediately the lowest. It was also the bottom price calculated by Edmunds, Kelly Blue Book, and Consumer Reports. So there were no sales hassles or pressure tactics. Excellent. Paid for and picked-up the car at night. I was told the car was detailed from its drive from the other dealer. Next morning in the daylight my wife spotted 2 small dents in the rear quarter panel, about the size of a dime and nickel. That of course was the one problem...but a biggie with a new car. This should have been spotted by the detail crew, Nelson, and me. All should have done a better inspection, so plenty of blame to go around. I had to make the hour drive back to show them the dings. The good news, it was taken care of with no issues. Had to leave the car, they gave me a loaner, and 3 days later I was picking up the car; this time good as new. Both Nelson from sales and Mike from service were terrific. So other than the one foul-up, all of us missing the dings, many things were handled very well both from a sales and service experience. Wish I didn't have to meet the sales team on a new car 1 day off the lot, but they made right. More