Nielsen Kia of Newton

Despicable Do not buy a car from this place. I am on my third purchase from them. When I traded my 2015 Kia Optima, on Feb. 23, 2017 they did not pay it off un Do not buy a car from this place. I am on my third purchase from them. When I traded my 2015 Kia Optima, on Feb. 23, 2017 they did not pay it off until April 25, 2017. For two months they called me at home harassing me for the remaining payments on the Optima.. They also withhold Vehicle Service Contract and GAP Refunds. As I had coverage for both and never used it I have two Refunds. They only paid me on one and are trying to weasel out of paying the rest - about $700.00. Their Refund Procedures are sketchy as it took eight months for them to acknowledge my Refund(s). At first they told me That I was no longer in the system. Good thing I still have the original contract. The company who provides the coverage Refunds is SAFE-GUARD Products International, LLC. Doesn’t sound safe to me. I am sure I am one of many that they have robbed. They overcharge on price of car and if you trade something has equity, they cheat you on that as well. More

Awesome experience! Great experience! In and out so quickly!!! Very happy with my total experience! Looking forward to future business with Nelson and Kia!!!! Very very h Great experience! In and out so quickly!!! Very happy with my total experience! Looking forward to future business with Nelson and Kia!!!! Very very happy!!! More

A great experience Today I leased my third Kia Sorento from Newton Kia. I always enjoy my visits there as everyone is so friendly and helpful. I even recently got two ot Today I leased my third Kia Sorento from Newton Kia. I always enjoy my visits there as everyone is so friendly and helpful. I even recently got two other family members to also get Sorento. Nelson is a great sales man and very helpful when it comes to making decisions. The finance dept was great and we have also worked with Herb for many years and it is always a pleasure. Newton Kia has some top notch employees!! More

Great experience This has been my 4th Kia from this dealership, great to deal with.. thank you Nelson. I would definitely consider getting my next car for them. This has been my 4th Kia from this dealership, great to deal with.. thank you Nelson. I would definitely consider getting my next car for them. More

DO NOT GO TO NEWTON KIA!! WORST DECISION EVER!! Do NOT go to newton kia!! They are disgusting! Rude! They take advantage of you!! They will laugh in your face! They will ignore WORST DECISION EVER!! Do NOT go to newton kia!! They are disgusting! Rude! They take advantage of you!! They will laugh in your face! They will ignore your calls when you need to discuss issues. This place should be ashamed at how they treat customers!!!! STAY AWAY!! More

Amazing Service Nelson was extremely kind and helpful really explained all our options. Went out of his way to come in on his day off so I could pick up my car. Would Nelson was extremely kind and helpful really explained all our options. Went out of his way to come in on his day off so I could pick up my car. Would absolutely come back! More

Great salesman! This is the second purchase I made at Newton Kia with Nelson. Both times, he very professional and really worked with me to get the car that I wanted This is the second purchase I made at Newton Kia with Nelson. Both times, he very professional and really worked with me to get the car that I wanted with payments I could afford. He takes his time to show you options and it makes for a pleasant experience. I would recommend Nelson if your looking at purchasing a Kia! More

Very happy! Nelson made the entire process easy and seamless. I have never worked with a better salesman. I will absolutely be going to Newton Kia and to Nelson f Nelson made the entire process easy and seamless. I have never worked with a better salesman. I will absolutely be going to Newton Kia and to Nelson for all of my future vehicles :) More

Ease of getting my new key a The dealership in Newton made the purchase of a new car a very relaxing experience. I was able to trade in my old a Kia and an hour later was able to The dealership in Newton made the purchase of a new car a very relaxing experience. I was able to trade in my old a Kia and an hour later was able to drive out with my new Kia. Financing was made very easy and fast. The salesman was very courteous and was able to get me exactly the vehicle I was interested in. More

Nelson I started with Newton Kia 3 years ago & Nelson was my sales rep. Now 3 years later with purchasing a 2018 Kia ... Nelson I highly recommend. He is t I started with Newton Kia 3 years ago & Nelson was my sales rep. Now 3 years later with purchasing a 2018 Kia ... Nelson I highly recommend. He is thorough in his job. I’d like to thank Nelson & Newton Kia for all their help @ assistance. Thank you More