Nielsen Dodge Chrysler Jeep Ram

Service dept. Fail Purchased my car here and took it in for 6k mile tile rotation and oil. Left it there for the day. Upon pick up, I noticed my tires were not rotated ( Purchased my car here and took it in for 6k mile tile rotation and oil. Left it there for the day. Upon pick up, I noticed my tires were not rotated (I had a unique scuff mark on 1 tire from the day before and the tire was in the same place.) I questioned it to Jennifer and she said to come back when the service was open again because she only knows what they tell her. I came back and she said they'll get it in for a rotation. I asked if they can provide an explanation as to why it wasn't done the first visit and she seemed dumbfounded that I'd even ask. In the end, I got no explanation for having to make another trip out there but they rotated my tires quickly as I requested (Otherwise it would have been 1 star for Jennifer instead of 2). My observations: 1. If your car is brand new, they'll the cut corners on the routine/preventative maintenance. I'm now questioning if my oil was even changed. This is a management/supervisory issue. 2. I'm enrolled in the Jeep Wave program which gives me 5 free oil/tire rotations. After this last visit, I'll be going to another dealer to gladly pay for my service and have the confidence it's being completed. My family's safety isn't worth whatever corner-cutting is going on there. More

An exceptional experience! The exceptional service I received at Nielsen Chrysler Dodge Jeep Ram was beyond any other car-buying experience. Bill Daley was professional, patient The exceptional service I received at Nielsen Chrysler Dodge Jeep Ram was beyond any other car-buying experience. Bill Daley was professional, patient and extremely helpful. I am not the first in my family to buy a car from Bill, and I'm sure I won't be the last. Dean and Terry also made the process painless and even enjoyable. Thank you all! More

Just bought a new Jeep Wrangler Rubicon Just picked up a new Jeep at Nielsen. My sales person was Joe Alfano. He made the process simple and easy. None of the usual sales tactics that other Just picked up a new Jeep at Nielsen. My sales person was Joe Alfano. He made the process simple and easy. None of the usual sales tactics that other dealerships use. He was fair in the negotiation and kept every commitment he made regarding the sale. I dreaded going into the finance managers office but even that was painless. I was dead set against getting anything extra but after talking with the finance person, I selected a warranty program that made sense, I made the decision, and was not pushed into.. Overall is was a refreshing experience, I will refer anyone looking for a new vehicle to this dealership and Joe Alfano. Joe N. More

excelent Dealer best experience buying a car, the service I get from Peter G, was the best, also the sales manager Julia A, they will treat you like family. best experience buying a car, the service I get from Peter G, was the best, also the sales manager Julia A, they will treat you like family. More

Peter the Great If you are going to purchase a car from Nielsen, Peter G. is your man. Peter made the car buying process easy with great insight, a clear recommendat If you are going to purchase a car from Nielsen, Peter G. is your man. Peter made the car buying process easy with great insight, a clear recommendation, and good advice. More

Good day I went to see joe alfano about purchasing my new vehicle he was an excellent sales person extremely well versed in all products overall a great dealer I went to see joe alfano about purchasing my new vehicle he was an excellent sales person extremely well versed in all products overall a great dealership More

A Perfect Saturday I went to look at a jeep on 9/24 and had the pleasure of dealing with Dave Goettlich. He was great to deal with and within 21/2 hours I was out the d I went to look at a jeep on 9/24 and had the pleasure of dealing with Dave Goettlich. He was great to deal with and within 21/2 hours I was out the door with a new Jeep. Dave did everything possible to make the day a success. His knowledge of the vehicle along with getting the F & I person to expedite the deal was fantastic I will only recommend Nielsen and Dave for Jeep and Dodge products More

Outstanding Experience with Tony Infantino Tony was the best salesman I ever experienced. I knew the car I wanted, but he took all the time to make sure that I knew everything about the car; ma Tony was the best salesman I ever experienced. I knew the car I wanted, but he took all the time to make sure that I knew everything about the car; made sure that I got a good deal, worked very hard for me throughout the process, and took time to make sure that I knew all the features of the car. Best dealership, and salesman I have ever experienced. Go there, and see Tony. More

Honest salesman wow Pete it is very honest and trustworthy this is not the first time my family has dealt with him.I would come back and I do send people thank you Nick B Pete it is very honest and trustworthy this is not the first time my family has dealt with him.I would come back and I do send people thank you Nick Brando More

THANK YOU DAVID GOETTLICH! Couldnt have been more helpful and was able to get me the deal i was looking for. Was able to get me the truck I wanted in the budget I had to stick Couldnt have been more helpful and was able to get me the deal i was looking for. Was able to get me the truck I wanted in the budget I had to stick to! More