
Nielsen Dodge Chrysler Jeep Ram
East Hanover, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Happy with my new Jeep I made an appointment with Joe Alfano. He was highly recommended to me. My credit was hurting, but he worked with me and his finance dept. to make t I made an appointment with Joe Alfano. He was highly recommended to me. My credit was hurting, but he worked with me and his finance dept. to make the sale happen. He was very personable and patient thru the whole journey. He introduced me to the service dept. and showed me how to set radio stations and the ins and outs of the car. He also paired my cell phone with the blue tooth. I couldn't have asked for a better salesperson to help. More
Excellent Amanda chevannes was very personable and friendly. Answered all questions up front. My only complaint was that I was promised a rebate check from a tu Amanda chevannes was very personable and friendly. Answered all questions up front. My only complaint was that I was promised a rebate check from a turned in lease. I had to wait 3 months and every time I called her for an update on the check I never received a return call. I do wish to say thank you to Mr. Mark Rizzolo for handling my issue with the check. He kept me informed and updated on when the check would be sent. Other than the issue with the check I would would go back to Amanda in the future to purchase a vehicle. More
Pleasant Experience of an Otherwise Stressful Enterprise Buying a new car isn't easy; specially when you cannot see and touch, at any dealership you visit, the car you're craving for. So, I had to order one Buying a new car isn't easy; specially when you cannot see and touch, at any dealership you visit, the car you're craving for. So, I had to order one with all the features and specificities I needed. I Kept thinking how disappointed I would be, when my vehicle arrives, not looking exactly the way I envisioned. Well, at the end, I was amazed, not only to get my Wrangler Rubicon truck much earlier than expected, but essentially with all the features and accessories I requested. Kudos to Mark Rizzolo and Bernadine Dessalines, who work hard and with a lot of professionalism, from the beginning to the end of the process, to get me the truck I had wanted for so long! Overall, I was pleased with the work ethic of the entire Nielsen dealership. Thank you all! More
Good experience, albeit a long one!!! Our sales rep was super patient with us, a family of five. She was very knowledgeable about the minivans and very professional. If she didn't know an Our sales rep was super patient with us, a family of five. She was very knowledgeable about the minivans and very professional. If she didn't know an answer to our question, she would find out instead of lying to us, like other sales reps at other dealers have. Chris in finance let a few wrong numbers go by and didn't change them. We didn't like him not being exact with very important paperwork just because it was the end of the day. More
Fun And Easy To Work With Originally came in for an oil change and walked over to the show room to take a look around; Janet had stopped me at the entrance to greet me and aske Originally came in for an oil change and walked over to the show room to take a look around; Janet had stopped me at the entrance to greet me and asked if I needed any assistance, I mentioned to her that I was looking for a Jeep with power lock doors and windows feature. Long story short... Janet helped me find a new Jeep with everything I wanted - power lock doors and windows, heated seats, remote start, and bigger tires! She was not only professional and straight to the point but she was also fun and super friendly to work with which made the process quick and easy! She wasn't pushy or over bearing, she truly just wanted to help me find the perfect Jeep. More
Great experience I had a great experience with a wonderful salesman. Chris Damon was helpful and careing.. He worked hard to get me the car I wanted instead of the ca I had a great experience with a wonderful salesman. Chris Damon was helpful and careing.. He worked hard to get me the car I wanted instead of the car I should settle for..Thanks again I couldn't be happier More
Very happy! I was referred to this dealership and specifically to Joe. He was great! He didn't pressure me, which I don't do well under and answered all my questi I was referred to this dealership and specifically to Joe. He was great! He didn't pressure me, which I don't do well under and answered all my questions honestly and with no BS. I left with the car I wanted and super happy about it! I would definitely recommend him to anyone! More
BERNADINE IS THE BEST SALES PERSON EVER I VISITED MANY DEALERSHIPS BUT WHEN I WENT TO NEILSON DEALERSHIP BERNADINE GAVE ME A VERY WARM WELCOME AND SHE WAS VERY HELPFUL. SHE DIDN'T TRY TO MAK I VISITED MANY DEALERSHIPS BUT WHEN I WENT TO NEILSON DEALERSHIP BERNADINE GAVE ME A VERY WARM WELCOME AND SHE WAS VERY HELPFUL. SHE DIDN'T TRY TO MAKE ME GET A VEHICLE I DIDN'T WANT. THE VEHICLE THAT I WANTED WAS ACTUALLY AT ANOTHER ONE OF THEIR LOCATIONS BUT BERNADINE WENT OUT OF HER WAY TO GO AND GET THE VEHICLE FOR ME. AFTER THE PURCHASE BERNADINE CALLED ME SEVERAL TIMES TO MAKE SURE THAT EVERYTHING WAS GOING WELL. VERY HAPPY CUSTOMER :-) More
Always a great experience I have known Pete for 3 years. In that time I have purchased 4 cars from him. My experience has been nothing less than exceptional, from the service d I have known Pete for 3 years. In that time I have purchased 4 cars from him. My experience has been nothing less than exceptional, from the service department to the finance department and the staff, it's been great. Pete is the main reason that I keep coming back. More
The place to shop is Nielsen Dodge! Enjoyed a pleasant shopping experience at Nielsen. Steve Rudnick contacted me about the clearance event. Joe Alfano knew the vehicles and made the pur Enjoyed a pleasant shopping experience at Nielsen. Steve Rudnick contacted me about the clearance event. Joe Alfano knew the vehicles and made the purchase easy! Thank you Nielsen Dodge! More