Nielsen Dodge Chrysler Jeep Ram
East Hanover, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Couldn’t be happier Rich and his team went above and beyond to get my family into a new Jeep. We couldn’t be more pleased and we are happy to share our experience. Rich and his team went above and beyond to get my family into a new Jeep. We couldn’t be more pleased and we are happy to share our experience. More
Selling what they can’t deliver This dealership sold my wife and I a 2018 grand Cherokee with an after factory tow package even though the wiring harness isn’t abaliable. The only This dealership sold my wife and I a 2018 grand Cherokee with an after factory tow package even though the wiring harness isn’t abaliable. The only reason I purchased was because sales assured me it could be added. Now I have a vehicle that can’t leagally tow and they seem disinterested in doing anything other than quote part release dates for a product I paid for. More
Attentive, professional , and thorough! Attentive, professional and thorough best describes Amanda Chevannes. My 2019 Doge Ram 1500 Limited is the second vehicle that she sold me. I must s Attentive, professional and thorough best describes Amanda Chevannes. My 2019 Doge Ram 1500 Limited is the second vehicle that she sold me. I must say that her demeanor is professional and thorough. She is an expert on the product line, making the purchase engagement efficient. I can see my next purchase being through her! Thank you Amanda! More
Joe is a very easy person to work with Great communications and knowledge of product. Have bought from him before and would not hesitate to recommend him to other customers interested in p Great communications and knowledge of product. Have bought from him before and would not hesitate to recommend him to other customers interested in purchasing or leasing a new vehicle. More
Excellent customer service and attention. From the customer service that I received I would definitely purchase another vehicle and recommend the dealership to family and friends. The sales pe From the customer service that I received I would definitely purchase another vehicle and recommend the dealership to family and friends. The sales person took his time to make sure that I purchased the vehicle that I wanted. More
Absolutely great service in purchasing our vehicle The time spent with my wife and I was great, ensuring we had all the information needed to make a purchase decision, test drive the vehicles of intere The time spent with my wife and I was great, ensuring we had all the information needed to make a purchase decision, test drive the vehicles of interest, review the operative details of the models, evaluate availability of our selected model based upon our needs and finalize a purchase. Fantastic service! More
Awesome car buying experience Working with Mike was extremely pleasurable and made the car buying experience painless. I would definitely recommend Mike at Nielsen for anyone who i Working with Mike was extremely pleasurable and made the car buying experience painless. I would definitely recommend Mike at Nielsen for anyone who is in the market to buy a new car. Friendly and knowledgeable! More
The easiest car buying transaction ever! From just browsing the lot to signing the deal on my 2018 Durango, Eli was there every step of the way answering any questions I had and offering very From just browsing the lot to signing the deal on my 2018 Durango, Eli was there every step of the way answering any questions I had and offering very detailed information. He was a pleasure to work with, very friendly, knowledgeable, and thorough. I would recommend him to everyone I know. Thanks Nielsen, and Eli! It was a great car buying experience. More
Nielsen changed my mind about a lot TL;DR I would hands down recommend this dealership and my salesman to anyone and if they have a car not a part of their lineup (e.g., Honda), don't he TL;DR I would hands down recommend this dealership and my salesman to anyone and if they have a car not a part of their lineup (e.g., Honda), don't hesitate to come for that either. I used prior reviews to make my decision to come here and they held true. I'll try to organize this into several big points: 1. Mopar Mike is awesome, definitely check him out. My SO and I met Mike when I came in to look at a 2017 Honda accord (I know, I know, this is not a Honda dealer and I have to say I think that's a good thing). He was friendly and helpful, he even told us about an inside joke that was mentioned at our time in the dealership. I never felt the "us vs. the dealership battle" that goes into prep for buying a car. 2. The worst part of buying a car (especially a used car) is the possible lemon you're leaving with and regret one feels about the purchasing experience. It has been 24 hours and I'm still very happy and positive about my experience at Nielsen. SO and I agreed that this was a great experience and that the team was extremely fair and compensating. We never felt as though Mike was trying to get over on us and actually found he was honest and forthcoming about the process on both sides. He explained more about my trade-in and the pitfalls of getting rid of my former vehicle. 3. Mopar Mike, along with many others at the dealership, are car guys. Like real car guys that could probably build a car (not to mention many are civil servants in their communities, e.g. firefighters). That's admirable when everywhere you turn there are pretty boys selling a car they couldn't fix if life depended on it. That gave my anxious self a lot of comfort that the folks looking at and managing this car really know what they are doing…and if it isn't right they will make it so. We also worked with Chris Suchy who is a nice and honest guy. I had one hiccup while there and that was due to my bank, everyone was really patient through the series of phone calls I had to make. We were never pushed to purchase anything we didn't need. In short I purchased a Honda at a dealership that focuses on American cars, other than a few jokes (that were actually funny) everyone treated me like I purchased part of the lineup. As my family continues to grow and we are in the market for a new vehicle again Mopar Mike and Nielsen are on the top of my list. I will definitely consider a Dodge, Jeep, Chevy, etc in the future. More
Quick, easy, friendly I worked with Mike Mersch and he got me into my new car within 20 minutes. He was knowledgeable, honest, not pushy and made the process painless and f I worked with Mike Mersch and he got me into my new car within 20 minutes. He was knowledgeable, honest, not pushy and made the process painless and fast. Would highly recommend this dealership and Mike! More