Nielsen Dodge Chrysler Jeep Ram

Worst mistake ever. Nothing honest about them & the rush you to sign papers. Never again! Worse mistake I could have ever made during car buying. Was rushed through my deal with Martin. Given very little in you to sign papers. Never again! Worse mistake I could have ever made during car buying. Was rushed through my deal with Martin. Given very little information throughout the process. Come to find out the deal was absolutely terrible. They took advantage of me wanting to trade out of my last vehicle. Needless to say I will share this bad experience on all my social networks and after 42 months I will NOT be doing business there I will never make another purchase from this dealership again and as often as I can I’m going to share this negative review because doing that to customers is what makes you lose customers. The salesman Martin with pictures of his family on the desk really took advantage & positioned it as “help”. Also someone told me that they came in there and purchased a jeep way more expensive than mine and got it for $380 a month. I’m Paying double that with a 800+ credit score. More

Excellant and Friendly Service working with Bill Daley I hate buying new vehicles and dealing with salesmen who try to con you. Bill Daley is different. He is a true gentleman, knowledgeable and got me the I hate buying new vehicles and dealing with salesmen who try to con you. Bill Daley is different. He is a true gentleman, knowledgeable and got me the best price without all the games. I would highly recommend him to anyone buying a new car. I have been in law enforcement for over 25 years dealing with many different types of people. He made me feel like I was part of his family. He really does care about his clients! My family and I will never buy another new car from anyone but him. I already recommended him to all my friends.If you are buying a new car you have to go see Bill Daley, You differently won't be disappointed.. He made the entire process easy. More

We went to Nielsen looking for a specific Challenger. The experience with Dan and Dwayne was top notch! Hassle free, fair negotiations, and excellent customer service is what we experienced. Definitely a gre experience with Dan and Dwayne was top notch! Hassle free, fair negotiations, and excellent customer service is what we experienced. Definitely a great dealership! More

I have dealt with Manny for a very long time. He is always on his game. won’t find a better guy out there when you need help getting your car back to tip top running condition. Love him. always on his game. won’t find a better guy out there when you need help getting your car back to tip top running condition. Love him. More

First and foremost, Joe Alfano is a great guy and salesman. I'd recommend him to anyone and have. This isn't our first trip to Nilsen Dodge Chrysler Jeep or any of the Nielsen dealerships. My husb salesman. I'd recommend him to anyone and have. This isn't our first trip to Nilsen Dodge Chrysler Jeep or any of the Nielsen dealerships. My husband has a personal connection with them from the past and we have purchased upwards of 10 vehicles over the last 30+ years from one of their businesses. What we were most put off about was the attitude we felt toward us with this deal. I did not want a high monthly payment and I wanted to put money down on this car. I was given a terrific deal online by the Nielsen team. The reality is that a good deal for the customer is not necessarily a good deal for the sales team. Which was the vibe we felt from the minute we got there to the end where you sit with the Finance manager and he tries to sell you every maintenance package you can imagine. Unlike when we purchased our Grand Cherokee in November and purchased a $900 maintenance & tire package, none of that happened this time. Surprising maybe, or is it that they just wanted us out of there because they weren't making any money on the deal. Whatever their reason was doesn't matter. What does matter? Making sure your Customer is happy and feels good about the deal they got. I understand that the salesman and dealer are there to make money but it's not the be all and end all. If this deal wasn't going to make money for them then they should not have offered it. In the end, I am very happy with my new car and my monthly payment. And yes we will continue to recommend Joe to our friends and we'll see him when our leases are up. I'm giving the dealership a 4 instead of a 5 because I believe there needs to be a refresher course on making the customer happy at all times. More

Awesome experience! First time going to Nielsen and definitely worth it. The staff was extremely friendly and easy to work with. Mike was more than accommodating and abso First time going to Nielsen and definitely worth it. The staff was extremely friendly and easy to work with. Mike was more than accommodating and absolutely professional. He listened to what we desired in our purchase and made the process easy. Would absolutely recommend him and Nielson as the go-to place for your Jeep purchases. More

Mike Jones and the entire Nielsen team did a great job with my new Dodge Ram 1500 Rebel. They did the right thing. Thanks Nielsen with my new Dodge Ram 1500 Rebel. They did the right thing. Thanks Nielsen More

Quite simply I come back to Nielsen Jeep because of Joe Alfano. Dealing with him is a pleasure. He pays close attention to detail. John Ribardo Alfano. Dealing with him is a pleasure. He pays close attention to detail. John Ribardo More

I only keep coming back to Nielsen because of Joe. I have known him for over 20yrs and he has always been knowledgable, professional and efficient. known him for over 20yrs and he has always been knowledgable, professional and efficient. More

Peter is professional & patient. He worked with me to get the right vehicle for the right price. Definitely a repeat customer. Peter is an asset to the company. the right vehicle for the right price. Definitely a repeat customer. Peter is an asset to the company. More