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Niello Volvo of Sacramento - Service Center

Sacramento, CA

4.8
660 Reviews
Call Service Center (916) 245-2231

660 Reviews of Niello Volvo of Sacramento - Service Center

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June 17, 2023

Classy and reliable. I don't feel like 15 word minimum limit for this. Please stop. More

by SMELARKEYTHOMAS
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Report | Print
June 16, 2023

Excellent customer service! Amy was extremely helpful and knowledgeable about servicing my vehicle. Prompt service. More

by JILLB17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
Report | Print
June 15, 2023

Amy does a great job every time that we come in for service. This time was no exception. Appreciate her attitude and customer focus. More

by Kendra Stanfill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy in Service
Report | Print
Jun 21, 2023 -

Niello Volvo Cars Sacramento responded

It's always great to hear from loyal customers like you! We'll be sure to let Amy know what a great job she's doing and that her hard work is appreciated. Happy driving!

June 15, 2023

Great service especially with my advisor Amy Ott. Amy was always in communication with me every steps of the service. More

by leon_truong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
Report | Print
June 15, 2023

I had made an appt. on line - or at least tried to. When I arrived, they did not have record of my appt, but fit me in and got me service in a very timely manner. More

by NICKCURTIN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Report | Print
June 15, 2023

Excellent help and information given by Amy Ott about what was needed and the cost. Also, she checked to see if the part that was needed was available before I showed up. More

by jrains20.65twq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
Report | Print
June 15, 2023

Amy is always a great help! She is knowledgeable, kind, attentive and an overall joy to work with!! More

by FGALAVIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
Report | Print
June 14, 2023

Matt and the technician were excellent. Great work, great communication. They took great care of my car and it showed! More

by KENNYFREDEEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Jeffery, Kenny Fredeen
Report | Print
June 14, 2023

Dealership is Clean and nice everyone is very professional,employees are very courteous and knowledgeable More

by titusjames50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young girl name escapes me,Amy?
Report | Print
Jun 21, 2023 -

Niello Volvo Cars Sacramento responded

We're so glad to hear that you found our team professional, courteous, and knowledgeable. Don't hesitate to reach out if we can assist you with anything in the future.

June 14, 2023

My service representative, Amy Ott, is always courteous and efficient. She is a pleasure to work with. More

by MARY.ROBERTSONKAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
Report | Print
Jun 21, 2023 -

Niello Volvo Cars Sacramento responded

Thanks for your kind review. We're so lucky to have Amy on the team and we'll be sure to let her know that she was a pleasure to work with. Happy driving!

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