Niello Volvo of Sacramento - Service Center

Neillo Volvo is my go to dealership. Matt in the service dept. And the rest of the service team are truly what keeps me coming back. I am always treated with respect and they show a genu Matt in the service dept. And the rest of the service team are truly what keeps me coming back. I am always treated with respect and they show a genuine interest in your needs. Matt always strives to go the extra mile and provide above and beyond, every visit I make. They are always accommodating to ensure the customer experience is excellent! More

Great service, very friendly environment . I was very satisfied with the information provided about the vehicle I was very satisfied with the information provided about the vehicle More

From the first contact with Michelle and then to be assisted by Shaun, our interaction with the outstanding reps at Niello of Sac was wonderful, thank you. assisted by Shaun, our interaction with the outstanding reps at Niello of Sac was wonderful, thank you. More

Matt is awesome and has great communication skills. We’ve had some interesting things happen with our xc90 over the past 5 years, but Matt is always there to help and make it right. We’ve had some interesting things happen with our xc90 over the past 5 years, but Matt is always there to help and make it right. More

Matt continues to provide excellent service and attention to detail when it comes to figuring out what my car needs. to detail when it comes to figuring out what my car needs. More

Great service as usual. Appreciate the quick turnaround. Communication was excellent as well appreciate it Appreciate the quick turnaround. Communication was excellent as well appreciate it More

Received excellent service from Amy. My car was ready and my ride was on time and pleasant. My car was ready and my ride was on time and pleasant. More

My experience with my service was great. Matt was out and Amy picked up the baton. I was very happy as they were short handed but didn’t miss a beat. Even when I came to pick it up, Rick hel Matt was out and Amy picked up the baton. I was very happy as they were short handed but didn’t miss a beat. Even when I came to pick it up, Rick helped me as Amy was still on the phone. It’s great feeling part of the Niello family, so to speak. Keep up the good work! More

Great customer service, always get me in/out within a day (even for large services). I always work with Matt Jeffery and he is wonderful. I can tell he is busy because of how many people are there, but he ne (even for large services). I always work with Matt Jeffery and he is wonderful. I can tell he is busy because of how many people are there, but he never seems rushed and is always very attentive. He works with me when making decisions for service and tries to help me get the best deal when possible. He is an outstanding service rep, and even remembers details I mention to him, like my occupation and things about my family, so I can tell he actually knows me and I'm not just a nameless client. The only issue I had was getting the text with the recommended services, but I think that was an issue with the texting system and not because it wasn't sent. I have always received them in the past, so there is no reason why it wouldn't have gone through when Matt sent it unless there was a problem with the system. More