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Niello Volvo of Sacramento - Service Center

Sacramento, CA

4.8
626 Reviews
Call Service Center (916) 245-2231

626 Reviews of Niello Volvo of Sacramento - Service Center

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May 31, 2023

I usually work with Matt but unfortunately he was out sick. The other gentlemen that helped me were not nearly as professional or knowledgeable as Matt is. Took much longer than needed to get update on More

by fiveberlins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
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May 27, 2023

They fit us in and helped us in a timely manner. We really appreciated the service. More

by JENNIFEREVERETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Prasad
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Jun 01, 2023 -

Niello Volvo Cars Sacramento responded

Jennifer, We're so happy we were able to fit you in and that you had such a great experience. Don't hesitate to reach out whenever you need us next.

May 27, 2023

Great customer service and communication. Expeditious and courteous service staff. Definitely be back to have my car serviced. More

by TONYANDTINA96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
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Jun 01, 2023 -

Niello Volvo Cars Sacramento responded

We're so glad to hear we earned ourselves your future business. Thanks for choosing Niello Volvo Cars Sacramento and for taking the time to write such a lovely review.

May 26, 2023

The People were lovely. There was a delay in getting to analyze my problem because they had repair men out sick. My car gave an error message that it was a battery problem w More

by STKNJEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun D
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May 26, 2023

Rick is always a great service manager- clear explanations and great communication. Also loved the next way to approve additional services by text. More

by TRAINBONDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
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Jun 01, 2023 -

Niello Volvo Cars Sacramento responded

Thanks so much for the kind words and for your continued business. We're definitely lucky to have Rick on the team and we're so glad to hear that you appreciated our new text communication system. Happy driving!

May 26, 2023

The service Department did a great job with my windshield replacement and appreciate the efforts on getting it turned around quickly. Rick explained the warranty and explained next steps and future steps. More

by JEROME.KEYES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Report | Print
Jun 01, 2023 -

Niello Volvo Cars Sacramento responded

We're so glad our team did such a great job with your quick windshield replacement! Thanks again for choosing Niello Volvo Cars Sacramento and know that we're here for you whenever you need us next.

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