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Niello Volvo of Sacramento - Service Center

Sacramento, CA

4.8
626 Reviews
Call Service Center (916) 245-2231

626 Reviews of Niello Volvo of Sacramento - Service Center

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June 15, 2023

Excellent help and information given by Amy Ott about what was needed and the cost. Also, she checked to see if the part that was needed was available before I showed up. More

by jrains20.65twq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
Report | Print
June 15, 2023

Amy is always a great help! She is knowledgeable, kind, attentive and an overall joy to work with!! More

by FGALAVIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
Report | Print
June 15, 2023

I had made an appt. on line - or at least tried to. When I arrived, they did not have record of my appt, but fit me in and got me service in a very timely manner. More

by NICKCURTIN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Report | Print
June 14, 2023

Matt and the technician were excellent. Great work, great communication. They took great care of my car and it showed! More

by KENNYFREDEEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Jeffery, Kenny Fredeen
Report | Print
June 14, 2023

Dealership is Clean and nice everyone is very professional,employees are very courteous and knowledgeable More

by titusjames50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young girl name escapes me,Amy?
Report | Print
Jun 21, 2023 -

Niello Volvo Cars Sacramento responded

We're so glad to hear that you found our team professional, courteous, and knowledgeable. Don't hesitate to reach out if we can assist you with anything in the future.

June 14, 2023

Amy is the VERY BEST REP. I've ever dealt with. The woman amazes me, she knows her stuff and is very personable. I would trust her, and that REALLY means something. More

by tedem444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy and TJ
Report | Print
Jun 21, 2023 -

Niello Volvo Cars Sacramento responded

Isn't Amy the best? We're delighted to hear that you trust her with your vehicle, and we'll pass your kind words along so she knows what a great job she's doing. Happy driving!

June 14, 2023

My service representative, Amy Ott, is always courteous and efficient. She is a pleasure to work with. More

by MARY.ROBERTSONKAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
Report | Print
Jun 21, 2023 -

Niello Volvo Cars Sacramento responded

Thanks for your kind review. We're so lucky to have Amy on the team and we'll be sure to let her know that she was a pleasure to work with. Happy driving!

June 13, 2023

Matt Jeffery was fantastic. He not only rescued our cross country road trip with his impeccable customer service, he got us back on track and affirmed why we bought a Volvo in More

by mmcd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Jeffery
Report | Print
June 13, 2023

Rick was beyond amazing per usual. I’ve never had anything less than excellent service in all the years I’ve been going to him for service! Thank you Rick! More

by scottjessicaloreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Report | Print
Jun 21, 2023 -

Niello Volvo Cars Sacramento responded

Isn't Rick amazing? We're definitely lucky to have him on the team. Thanks so much for your kind review and your continued business. We appreciate you!

June 13, 2023

Amy is an outstanding Service Rep. , she was courteous, knowledgeable and helpful. I look forward to my Volvo ownership. More

by JGALLAGHER7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
Report | Print
Jun 21, 2023 -

Niello Volvo Cars Sacramento responded

We couldn't agree more. We're definitely grateful to have Amy on our team and we're glad you had such an outstanding experience. Welcome to the Volvo family and don't hesitate to reach out if there's anything we can do for you!

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