Niello Volkswagen - Service Center

Good customer service. On time. Timely updates. Quality is good. Travel arrangements are good and quick. On time. Timely updates. Quality is good. Travel arrangements are good and quick. More

Exceptional customer service from the staff. Good communication and knowledgeable technician who worked on my car. Good communication and knowledgeable technician who worked on my car. More

Daijah was very nice, she greeted me as soon as I walked in the door and offered me her services. My appointment went fairly quick and smooth, thank you again. in the door and offered me her services. My appointment went fairly quick and smooth, thank you again. More

The service advisor was extremely helpful and able to get my service done in a reasonable time. my service done in a reasonable time. More

Niello VW exceeds expectations. Prices are reasonable, service is reputable and reliable. Everyone I have dealt with at this VW dealership has bent over backwards for my business. T Prices are reasonable, service is reputable and reliable. Everyone I have dealt with at this VW dealership has bent over backwards for my business. They pleased the right guy, cuz I’m Loyal when it comes to excellence. No price shopping, no picking up or dropping off my car, valet service right from my front doorstep by two pleasant employees. All for me. exceptional! Being an older gentleman with EDS I do well however I have more off days than on. I forgot that I needed a SMOG vert for my registration due in just a week. What did Niello do, Smog it while it was there. DMV released registration same day. It’s a fast paced World and times we live in. High Tech can often mean poor customer service. NIELLO VOLKSWAGEN receives my award for High Tech, High Touch as their Tech enhances the experience rather than deplete the human aspect. Good for you Niello. Rarely do I feel good about spending money on car maintenance. But, a VW will provide many years of use if properly cared for. I never find myself thinking about servicing my VW at Niello in regular intervals because they inspect your vehicle every time. My Technician sends me a Video of my inspection with a very detailed explanation of what they find, what they want to do to fix it and the option to approve or save until later. No surprises. My 2015 VW CC is my second CC and back in the 90’s I had the coolest green and white pop top camper van I kick myself for letting it go! Point being they are good cars especially for the value for your dollar and fun factor to drive not to mention 30+ mpg highway. I only have 45,000 miles on my 2015 and it will most likely be the last car I ever buy. If you are looking for a VW, you owe it to yourself to go to Niello first. Tell ‘em Marty the Motivator sent you More