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Niello Volkswagen - Service Center
Sacramento, CA
845 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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845 Reviews of Niello Volkswagen - Service Center
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September 24, 2023
Brent took great care of us and our car. He is always super friendly and responsive. We couldn't have asked for a better experience!! He is always super friendly and responsive. We couldn't have asked for a better experience!! More
by mike1124
Verified CustomerEmployees Worked With
September 23, 2023
Took my car in for 40,000 mile check up. All went well. Needed new front brakes. Roger kept me informed all the way and he gave me a 30 minute head start so I could pick my car up as soon All went well. Needed new front brakes. Roger kept me informed all the way and he gave me a 30 minute head start so I could pick my car up as soon as possible. More
by niellovw
Employees Worked With
Roger Bybee
September 17, 2023
Back in May, Niello replaced gas cover release switch with aftermarket since no longer making and it was illuminating all the time and causing a drain…coincidentally, my 5 year battery died so replaced a with aftermarket since no longer making and it was illuminating all the time and causing a drain…coincidentally, my 5 year battery died so replaced and found used switch and resolved…Roger went above and beyond for me More
by ewhitmore1
Employees Worked With
Roger Bybee
September 17, 2023
Too far of a drive for me. But glad to hear from Ron that they are opening one close to my neighborhood But glad to hear from Ron that they are opening one close to my neighborhood More
by Bebe23
Employees Worked With
September 17, 2023
My service rep Brandon was excellent as always. He is very knowledgeable and helpful every time. He is very knowledgeable and helpful every time. More
by MATTHEWBURKETT
Employees Worked With
September 16, 2023
I had to leave my car there because it needed more than the 100K service. I was kept informed about what needed to be repaired immediately. Matt even offered to have drivers deliver my car because I live s the 100K service. I was kept informed about what needed to be repaired immediately. Matt even offered to have drivers deliver my car because I live so far away, but my daughter was able to take me there and back. Overall excellent experience! More
by bflash0
Employees Worked With
September 16, 2023
Daijah made a minor billing error, but she corrected it and was always so polite. She had me in and out of the dealership in record time. As usual a pleasing experience at Niello VW. and was always so polite. She had me in and out of the dealership in record time. As usual a pleasing experience at Niello VW. More
by dneuk
Employees Worked With
Daijah Marsh-Macias
September 13, 2023
Quick friendly service. I especially enjoyed my welcome greeting from Mac. Brandon was very help in explaining the service inneeded I especially enjoyed my welcome greeting from Mac. Brandon was very help in explaining the service inneeded More
by marykate8
Employees Worked With
September 13, 2023
This team is loaded with Superstars and always go above and beyond to make sure everything is perfect and beyond to make sure everything is perfect More
by LSHERMAN2
Employees Worked With
Other Employees :
Eddie Thomas, Michael Ellis, Brandon Balassi
