Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Niello Volkswagen - Service Center
Sacramento, CA
846 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
846 Reviews of Niello Volkswagen - Service Center
Sort by
October 24, 2023
Ron provided excellent service. He always goes above and beyond. I had a great experience with the service department He always goes above and beyond. I had a great experience with the service department More
by jshie51636
Verified CustomerEmployees Worked With
October 24, 2023
I can always count on the team at the Niello VW service department to do a great job. Daijah and Brandon are both wonderful to work with. department to do a great job. Daijah and Brandon are both wonderful to work with. More
by TYLER@SIERRABG.COM
October 24, 2023
I was very satisfied with the communication and he was able to get a part in sooner than expected so my repairs were completed without any impact on my schedule. able to get a part in sooner than expected so my repairs were completed without any impact on my schedule. More
by GENESIS.WESTER
October 24, 2023
Customer service is excellent at this dealership. Great waiting area with lots of drinks and goodies to eat! Brent is always available for questions and assistance. He is very friendly and professi Great waiting area with lots of drinks and goodies to eat! Brent is always available for questions and assistance. He is very friendly and professional at the same time! He is a great asset for Neillo. More
by sunnystruck
Employees Worked With
October 22, 2023
This was my first experience at this dealership and I was amazed at the customer service I received. From the first phone call to my vehicle pick up, they kept me informed and were extremely thorough in lett amazed at the customer service I received. From the first phone call to my vehicle pick up, they kept me informed and were extremely thorough in letting me know what was done as well as additional items they found that will need to be done. Pictures were provided for all the items. Very professional and helpful. Ron was great! Very knowledgeable and friendly. Would recommend them to everyone. More
by David@hhpools.com
October 21, 2023
Every moment of service from start to finish has been above and beyond my expectations! above and beyond my expectations! More
by kennyrkim
Employees Worked With
Other Employees :
It’s 5-star care and service at Neillo VW from my experience.
October 21, 2023
Awesome customer service. Explains things clearly and keeps customer aware of service progress. Complimentary Lyft to and from the dealership. Explains things clearly and keeps customer aware of service progress. Complimentary Lyft to and from the dealership. More
by carraher
Employees Worked With
October 20, 2023
Matt was very communicative about the entire process. He was very helpful. Was great at updating me throughout the entire thing. He was very helpful. Was great at updating me throughout the entire thing. More
by a_Davis93
Employees Worked With
October 19, 2023
Everyone is friendly and helpful. The waiting room and coffee are welcome. The service was done on time. The waiting room and coffee are welcome. The service was done on time. More
by ramjunken
Employees Worked With
