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Niello Volkswagen - Service Center
Sacramento, CA
786 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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786 Reviews of Niello Volkswagen - Service Center
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September 13, 2023
This team is loaded with Superstars and always go above and beyond to make sure everything is perfect and beyond to make sure everything is perfect More
by LSHERMAN2
Verified CustomerEmployees Worked With
Other Employees :
Eddie Thomas, Michael Ellis, Brandon Balassi
September 13, 2023
I’m so impressed with customer service here that I’m inspired to buy another VW! inspired to buy another VW! More
by AutumnF
Employees Worked With
September 12, 2023
Communitive, clean, neat, and organized Thank you for your service Branson was great! See you next year your service Branson was great! See you next year More
by LRIDDLE1
Employees Worked With
September 08, 2023
Brandon Lamb provided excellent customer service. He was professional and friendly. The service manager, I believe his name was Travis, also provided excellent customer service and reviewed the mai He was professional and friendly. The service manager, I believe his name was Travis, also provided excellent customer service and reviewed the maintenance report with me and answered all of my questions. More
by chrislazansky
September 07, 2023
Daijah was very accommodating and professional. She made room for me as a walk-in oil change on a busy day. Daijah lives up to the Niello name in customer service. Thank you. She made room for me as a walk-in oil change on a busy day. Daijah lives up to the Niello name in customer service. Thank you. More
by MPEBBS
Employees Worked With
I only worked with Daijah
September 07, 2023
Niello VW never disappoints! They have the best reputation in the industry for prompt, friendly, and trustworthy customer service. Hands down, a great experience... They have the best reputation in the industry for prompt, friendly, and trustworthy customer service. Hands down, a great experience... More
by mmurakami0
Employees Worked With
September 03, 2023
Friendly staff. Clean waiting area. Easy connection to WiFi. Quick service and communication. My down size is I have complained every time I have gone I for whatever Clean waiting area. Easy connection to WiFi. Quick service and communication. My down size is I have complained every time I have gone I for whatever service and complained about my radio not working. I’m either told the issue is fixed or they can not reproduce the issue. I just had my car in this past Friday to have it serviced and once again to fix the radio, but I am still having issue with either no sound, not loading etc. very unhappy this issue is still going on. More
by NICOLE_LOVELAND
Employees Worked With
