Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Niello Volkswagen - Service Center
Sacramento, CA
791 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
791 Reviews of Niello Volkswagen - Service Center
Sort by
November 12, 2023
Great service as always. They are very helpful and provide the best customer service as always. They are very helpful and provide the best customer service as always. More
by REHNAZALI
Verified Customer
November 11, 2023
The follow thru on what they say They do hood when and timely. Overall great service timely. Overall great service More
by BABS2055
Employees Worked With
November 10, 2023
Travis and your service is outstanding! !! It’s fantastic to get a Lyft home and my car dropped off to me. Excellent all around! !! It’s fantastic to get a Lyft home and my car dropped off to me. Excellent all around! More
by PAMJSRUNS
Employees Worked With
November 08, 2023
The general manager "Scott" was supper helpful as well. He didn't have to help customers as he has service reps to do that work. He took the time to help us understand the settings better. He didn't have to help customers as he has service reps to do that work. He took the time to help us understand the settings better. More
by syeisley
Employees Worked With
November 08, 2023
I have serviced 4 separate cars with Niello VW. All have been good experiences. EVs are still new and I am willing to work along with service to iron out the bugs, no pun intended. All have been good experiences. EVs are still new and I am willing to work along with service to iron out the bugs, no pun intended. More
by danilko1
Employees Worked With
Roger Bybee
November 04, 2023
Excellent service and communication. All online communication was fast and reliable. Fast and easy check-in and check-out. All online communication was fast and reliable. Fast and easy check-in and check-out. More
by DR_EBERHARD.LANGE
Employees Worked With
November 01, 2023
Travis was great and very open with me from the time I checked in regarding my service, costs, and expected time frame. Additionally, the entire staff was very friendly and helpful throughout the process. checked in regarding my service, costs, and expected time frame. Additionally, the entire staff was very friendly and helpful throughout the process. The checkout process was easy and there were no surprise costs. My car was even running with the trunk popped (for my golf clubs) when I left. Thanks for such great attention to detail and amazing customer service!! More
by ChristineB
Employees Worked With
October 29, 2023
Brandon Lamb was very helpful at check in and arranged for a ride home. When it was time to pick up the car Brandon was out sick, so another person helped me pick up my car. It was all good. for a ride home. When it was time to pick up the car Brandon was out sick, so another person helped me pick up my car. It was all good. More
by jcp022250
Employees Worked With
October 28, 2023
The early drop off was very convenient. Travis kept me informed at every step of the process and made sure my repairs were performed at the least cost possible to me. He made sure I had a r Travis kept me informed at every step of the process and made sure my repairs were performed at the least cost possible to me. He made sure I had a rental car and was very polite and helpful through the entire process. I appreciate the level of service I have always received from Travis and Neillo Volkswagen. More
by SASHER1959
Employees Worked With
