Niello Volkswagen - Service Center

Great service and very friendly. Explains thing’s throughly. Got our car in and out on time!! Explains thing’s throughly. Got our car in and out on time!! More

Communicative, professional and helpful. Brandon answered my questions and provided excellent recommendations for future consideration. Brandon answered my questions and provided excellent recommendations for future consideration. More

Super easy doing by the phone they just sent me a text with the update super easy with the update super easy More

It’s never fun to have to find time to visit the dealership but when I do I get nothing but excellent customer service from Niello service advisor in the service dept. dealership but when I do I get nothing but excellent customer service from Niello service advisor in the service dept. More

I was concerned about another shop's repairs to my VW Golf after a collision, and some remaining electrical issues, but Daijah addressed and resolved them with me, reducing the need for a major electrica Golf after a collision, and some remaining electrical issues, but Daijah addressed and resolved them with me, reducing the need for a major electrical inspection. The dealership then proceeded to check out the car more generally (even though I had not requested that -- WOW!) and reported everything in great shape. I left feeling much reassured about the repairs and Niello's commitment to me! More

Excellent service for my flat tire. I was able to get the service done immediately and Daijah was so nice on top of everything. I was able to get the service done immediately and Daijah was so nice on top of everything. More

Roger was very helpful throughout the entire process. His experience with VW and as a service advisor naturally comes through in his speaking reinforcing confidence in working with him and putting away a His experience with VW and as a service advisor naturally comes through in his speaking reinforcing confidence in working with him and putting away any doubt as to the outcome that is what the warranty would cover or be the final cost of the repair. I’ve come to him twice now in a span of a month and I truly only came back because of Roger vs going to Elk Grove. More

No complaints to report. Service was very easy to schedule and transportation to and from my home while my car was being serviced. Service was very easy to schedule and transportation to and from my home while my car was being serviced. More

Niello volkswagen is #1, in my book! !!! They take excellent care of my Old 2004 V8 Touareg, keep up the outstanding work guys..... !!! They take excellent care of my Old 2004 V8 Touareg, keep up the outstanding work guys..... More

Travis took care of every need brought to his attention. The service was generally very good. The service was generally very good. More