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Niello Volkswagen - Service Center
Sacramento, CA
590 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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590 Reviews of Niello Volkswagen - Service Center
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September 16, 2023
Daijah made a minor billing error, but she corrected it and was always so polite. She had me in and out of the dealership in record time. As usual a pleasing experience at Niello VW. and was always so polite. She had me in and out of the dealership in record time. As usual a pleasing experience at Niello VW. More
by dneuk
Verified CustomerEmployees Worked With
September 16, 2023
I had to leave my car there because it needed more than the 100K service. I was kept informed about what needed to be repaired immediately. Matt even offered to have drivers deliver my car because I live s the 100K service. I was kept informed about what needed to be repaired immediately. Matt even offered to have drivers deliver my car because I live so far away, but my daughter was able to take me there and back. Overall excellent experience! More
by bflash0
Employees Worked With
September 13, 2023
I’m so impressed with customer service here that I’m inspired to buy another VW! inspired to buy another VW! More
by AutumnF
Employees Worked With
September 13, 2023
Quick friendly service. I especially enjoyed my welcome greeting from Mac. Brandon was very help in explaining the service inneeded I especially enjoyed my welcome greeting from Mac. Brandon was very help in explaining the service inneeded More
by marykate8
Employees Worked With
September 13, 2023
This team is loaded with Superstars and always go above and beyond to make sure everything is perfect and beyond to make sure everything is perfect More
by LSHERMAN2
Employees Worked With
Other Employees :
Eddie Thomas
September 12, 2023
Communitive, clean, neat, and organized Thank you for your service Branson was great! See you next year your service Branson was great! See you next year More
by LRIDDLE1
Employees Worked With
September 09, 2023
I’ve had 3 different VWs serviced by Niello and always had positive experiences with the service team. had positive experiences with the service team. More
by smccready
September 08, 2023
Work done on time customer service was exceptional with pre and post work customer service thanks to Rodger Bybee. pre and post work customer service thanks to Rodger Bybee. More
by gregory-david
Employees Worked With
September 08, 2023
Brandon Lamb provided excellent customer service. He was professional and friendly. The service manager, I believe his name was Travis, also provided excellent customer service and reviewed the mai He was professional and friendly. The service manager, I believe his name was Travis, also provided excellent customer service and reviewed the maintenance report with me and answered all of my questions. More
by chrislazansky
