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Niello Volkswagen - Service Center
Sacramento, CA
463 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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463 Reviews of Niello Volkswagen - Service Center
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July 05, 2023
It has been a pleasure to have my car serviced by the Niello Volkswagen staff.Matt Wirth has been exceptional. He encourages my questions in a patient manner and explains how to use the newer technology Niello Volkswagen staff.Matt Wirth has been exceptional. He encourages my questions in a patient manner and explains how to use the newer technology safely and more efficiently. I had a recent recall on my car and Matt took care of it very efficiently and promptly. He has also gone out of his way to help me coordinate my phone with my car. More
by barbarajeanweaver
Verified Customer
Helpful July 03, 2023
The Service Department personnel and customer service is outstanding as evidenced by my responses to the survey questions. outstanding as evidenced by my responses to the survey questions. More
by eric.mische
July 01, 2023
Brandon is very helpful man Thanks to him for his help , i wish all dealers to have employees like him , i wish all dealers to have employees like him More
by edomanz
Employees Worked With
July 01, 2023
Ron is an individual of integrity. I appreciate how he explains things about my automobile. I appreciate how he explains things about my automobile. More
by RuthGonzales5
Employees Worked With
July 01, 2023
Had my atlas in to fix an issue with the passenger air bag. It took over a day and I was offered a loaner. Brent was great and kept me informed along the way. The loaner was great but happy to have my car bag. It took over a day and I was offered a loaner. Brent was great and kept me informed along the way. The loaner was great but happy to have my car back. Thanks for the free car wash! More
by lamoraga
Employees Worked With
July 01, 2023
After having a bad experience with a Vw dealer in Montana, Niello VW made us love our car again. Great service, communications and friendly competent work. Montana, Niello VW made us love our car again. Great service, communications and friendly competent work. More
by rob71
Employees Worked With
July 01, 2023
Service for recall took a bit longer than expected but they kept me informed. Comfortable waiting area made the wait pleasant. they kept me informed. Comfortable waiting area made the wait pleasant. More
by alclin
Employees Worked With
