Niello Volkswagen - Service Center
Sacramento, CA
896 Reviews of Niello Volkswagen - Service Center
Niello is a superior dealer. Purchased my Volkswagen from Niello who provides Great service plus Outstanding staff customer service. Water Coffee plus Snacks and tv in the waiti Purchased my Volkswagen from Niello who provides Great service plus Outstanding staff customer service. Water Coffee plus Snacks and tv in the waiting room. Convenient Lyft drivers for annual checkupy More
I've had an outstanding experience at the Arden location. The team is truly amazing—always helpful and consistently going above and beyond to take care of their guests. This is my second Volkswagen, and I co The team is truly amazing—always helpful and consistently going above and beyond to take care of their guests. This is my second Volkswagen, and I couldn't be happier. I refuse to go anywhere else because Arden offers the best customer service and always delivers exceptional care. More
Had a great experience getting my car serviced. Everyone was super friendly and professional, kept me updated, and got everything done quickly. My car is running great—definitely appreciate their s Everyone was super friendly and professional, kept me updated, and got everything done quickly. My car is running great—definitely appreciate their service team” More
Very service oriented. Grateful for the flexibility and communication. Keep up the great work. Thank you Grateful for the flexibility and communication. Keep up the great work. Thank you More
Totally professional staff. Was greeted rigt away. Was there for an oil change and possible warranty issue. Both items were addressed and taken care of in a timely manner. Great Was greeted rigt away. Was there for an oil change and possible warranty issue. Both items were addressed and taken care of in a timely manner. Greatly appreciated. Keep up the good work. More
Ez process from start to finish no hassle plus recommendations for future needs good customer service recommendations for future needs good customer service More
Would definitely take my car there again. Very Polite and respectful. Car was cleaned when I got it back. Thank you. Very Polite and respectful. Car was cleaned when I got it back. Thank you. More
Great service and trustworthy. Will return. Easy to find . Loved the carwash after service. Thanks Will return. Easy to find . Loved the carwash after service. Thanks More
I have had nothing but great experiences with Niello. Specifically Ron, he has gone above and beyond. My car has had to have some major repairs that required and extended stay in the shop. I didn’t have Specifically Ron, he has gone above and beyond. My car has had to have some major repairs that required and extended stay in the shop. I didn’t have to worry about alternate transportation, which really brought the stress level down. My car is back on the road and running great. Niello is the only place I will take my car for repairs and service. More
Ron was great! If he is not already a lead for your Service Department, he should be. He is super knowledgeable, has a great customer focus and takes the time If he is not already a lead for your Service Department, he should be. He is super knowledgeable, has a great customer focus and takes the time to listen to learn from his customers and not just respond. He is attentive to detail, recognizes his customer's loyalty (refreshing to see that happen) and is genuinely just a nice guy. Thanks again for all your help Ron! I really appreciated your help! More