Niello Volkswagen - Service Center

Everyone I spoke to while getting my car serviced were so incredibly kind and professional! This was my first time going to this dealership, and I promise it won’t be my last! I will definitely be going ther incredibly kind and professional! This was my first time going to this dealership, and I promise it won’t be my last! I will definitely be going there for future car service and potential purchases! Highly recommend More

Travis was excellent to deal with and very accommodating to my needs. Got me a loaner car and communicated everything that needed to be done. As the car would not be done as originally thought he said he wo to my needs. Got me a loaner car and communicated everything that needed to be done. As the car would not be done as originally thought he said he would take care of the gas for the loaner. This is great customer service! Travis and Niello made this whole experience great. More

Everyone that we interacted with were professional, patient, knowledgeable and kind. We truly enjoyed the experience. patient, knowledgeable and kind. We truly enjoyed the experience. More

This is our first experience with Nilo and I am very impressed with the care and the quality of work not to mention we were able to get a loaner vehicle. That was amazing. Ron did a great job. He’s a go impressed with the care and the quality of work not to mention we were able to get a loaner vehicle. That was amazing. Ron did a great job. He’s a good communicator and everybody we worked with seemed to truly care about the customer. More

Friendly, efficient and convenient service staff and technicians. The car service to and from is a much appreciated bonus! technicians. The car service to and from is a much appreciated bonus! More

I always have a good experience at Niello. Customer service is always top notch. I appreciate your service crew Customer service is always top notch. I appreciate your service crew More

It was easy to get an appointment and the wait was minimal. I have to come from a distance so I'm prepared to wait. The waiting room is comfortable. They get me out of there in good time. minimal. I have to come from a distance so I'm prepared to wait. The waiting room is comfortable. They get me out of there in good time. More

Matt is friendly, efficient and goes above and beyond for his customers and Nielo. Always takes care of the vehicle issues and gets it done. He provides first class customer service. Waiting area is comforta his customers and Nielo. Always takes care of the vehicle issues and gets it done. He provides first class customer service. Waiting area is comfortable and enjoy complimentary coffee. More

I brought my car for the service with working AC and when I got it back couple days later it was completely dead I got it back couple days later it was completely dead More

Ron was really helpful and provided with a lot of good recommendations and was very professional. recommendations and was very professional. More