Niello Volkswagen - Service Center

My service writer Travis Cole has always been ver professional and very personable helping me with service over the years. It's always a pleasure to come to see him. I've also purchased parts and a professional and very personable helping me with service over the years. It's always a pleasure to come to see him. I've also purchased parts and accessories for my car and the staff are always very helpful and knowledgeable. I haven't purchased a vehicle for your dealership but when I'm ready I will be sure to come in. Great dealership and staff! Keep doing what you're doing and you'll have a customer for life! Thank you Niello Volkswagen. More

At service all my issues were taken care of. Ron was likeable and helpful. But he needs to keep up with the ever changing world of EVs. The highlight of the trip was seeing the new EV Buzz on di Ron was likeable and helpful. But he needs to keep up with the ever changing world of EVs. The highlight of the trip was seeing the new EV Buzz on display. 🤗. I am very happy with my ID.4. More

These men are helpful and professional. The valet service is my favorite part. No complaints :) The valet service is my favorite part. No complaints :) More

Neillo Volkswagen is the only place I have had my car serviced since I purchased it.I trust that Travis and the service department will take excellent care of my car. The care my car receives is importan serviced since I purchased it.I trust that Travis and the service department will take excellent care of my car. The care my car receives is important to me because I drive many miles. I always feel confident that my car is good to go!! Thank you Travis and the service department. More

Ron has been very accommodating and not tried to talk me into more service than needed. Niello staff have all been very professional. The waiting area is clean and comfortable. into more service than needed. Niello staff have all been very professional. The waiting area is clean and comfortable. More

Jacob was great. He helped me get the service I needed for my GTI and kept me informed of service costs and progress. I thought the costs were fair and the complime He helped me get the service I needed for my GTI and kept me informed of service costs and progress. I thought the costs were fair and the complimentary car wash was a touch of class. More

Excellent experience very professional 👏 would definitely recommend to others. Great service, Ron is one of the best. definitely recommend to others. Great service, Ron is one of the best. More

Travis Cole is an excellent service advisor. He was so helpful and kind and knowledgeable. He was so helpful and kind and knowledgeable. More

The service we received was great but unfortunately the problem was not resolved. I'll be back. problem was not resolved. I'll be back. More

Ronald treated me like royalty; can't get any higher rating than that. 40 years ago when I was living in the area, Niello Volkswagen had an excellent reputation then. It's very comforting to see them rating than that. 40 years ago when I was living in the area, Niello Volkswagen had an excellent reputation then. It's very comforting to see them still maintaining this reputation. More