Niello Volkswagen - Service Center

Brent was well versed with my car and helped me quickly resolve my unplanned issue, plus a long term issue I needed to adress. We got the car back quickly for less than I expected, expertly repaired, with resolve my unplanned issue, plus a long term issue I needed to adress. We got the car back quickly for less than I expected, expertly repaired, with great status updates through text messages. More

Always the very best service from start to finish! I drive 1 1/2 hours to get there! Will not go anywhere else! I drive 1 1/2 hours to get there! Will not go anywhere else! More

Ron makes my trip to the dealer 😩 a bearable task. I was also impressed with the efficiency of the estimates that he gave me and the accuracy of the completion. Excellent. Thanks. I was also impressed with the efficiency of the estimates that he gave me and the accuracy of the completion. Excellent. Thanks. More

The service was great. It was done in a timely manner. Technician was a very helpful person, and I appreciate the service It was done in a timely manner. Technician was a very helpful person, and I appreciate the service More

Recall work was performed and they also addressed my peeling steering wheel under warranty. It was also really helpful that a loaner was provided to me when my car was in there for a couple of days. peeling steering wheel under warranty. It was also really helpful that a loaner was provided to me when my car was in there for a couple of days. More

Excellent service. The after service write up was both informative and helpful. Highly recommend and will definitely purchase next vehicle from here The after service write up was both informative and helpful. Highly recommend and will definitely purchase next vehicle from here More

So accommodating and helpful! This is where I purchased my first car and will always recommend people! This is where I purchased my first car and will always recommend people! More

Excellent work, efficient, thorough, solved an issue another car shop was not able to (at least not after two attempts and about $1500); for the 3rd try we took it to niello Sacramento (we now live in F another car shop was not able to (at least not after two attempts and about $1500); for the 3rd try we took it to niello Sacramento (we now live in Folsom— but used to go to niello when we lived in Sac.) Anyway, we’ll definitely return to niello and are 100% satisfied. More

We had a Great Experience. Friendly and knowledgeable staff. Easy process from start to finish. Couldn’t be more happy with our car. Friendly and knowledgeable staff. Easy process from start to finish. Couldn’t be more happy with our car. More

good communication from the service team, and wonderful experience with both the sales and service team. Would recommend to others. experience with both the sales and service team. Would recommend to others. More