Niello Volkswagen - Service Center

Friendly service writers, fast service and getting a ride home to Rocklin is a big plus. home to Rocklin is a big plus. More

Travis was outstanding. Really appreciated his customer service and did explain all the details of the process about the car service. Really appreciated his customer service and did explain all the details of the process about the car service. More

Ronald Stevenson, the service advisor at Nelo Volkswagen, provided exceptional service. His professionalism, knowledge, and friendly demeanor made the entire process smooth and enjoyable. Highly recommended! provided exceptional service. His professionalism, knowledge, and friendly demeanor made the entire process smooth and enjoyable. Highly recommended! More

Service is always easy to schedule, and I never feel pressured to fix things. Service staff are super friendly and communicative. I like that I get a complimentary Lyft ride home and back. pressured to fix things. Service staff are super friendly and communicative. I like that I get a complimentary Lyft ride home and back. More

Ron was accommodating in providing information and options for addressing the issues I felt needed to be addressed. options for addressing the issues I felt needed to be addressed. More

Great! ! Travis was very nice and responded quickly. Got my car in and out quick no issues. Car feels brand new. ! Travis was very nice and responded quickly. Got my car in and out quick no issues. Car feels brand new. More

very friendly and efficient staff. i liked the follow up email and recorded video about fficing customer an update i liked the follow up email and recorded video about fficing customer an update More

not repaired properly facing same problem. they charged me $700 but didn’t fixed problem they charged me $700 but didn’t fixed problem More

Some of our work had to go through a warranty, and Jacob was awesome and dealing with him. He was extremely polite and he was really great to work with and we really appreciate all of his efforts. was awesome and dealing with him. He was extremely polite and he was really great to work with and we really appreciate all of his efforts. More

Very honest and helpful. Great customer service! Get the job done fast, and gave me a ride home and back to get my vehicle, highly recommend them! Great customer service! Get the job done fast, and gave me a ride home and back to get my vehicle, highly recommend them! More