Niello Volkswagen - Service Center

I’ve always had good service and you have kept up the good work. Thanks good work. Thanks More

Jason from service dept was great but did not get loaner instead got Lyft. Service was good. instead got Lyft. Service was good. More

They have the most friendly drivers, good communication during service time, and quick service turnaround. during service time, and quick service turnaround. More

I was told that my car would receive a courtesy was. .. That did not happen! Makes me wonder how many of the small things you guys missed... Car arrived filthy! Your driver had to sit a wait 30 minut .. That did not happen! Makes me wonder how many of the small things you guys missed... Car arrived filthy! Your driver had to sit a wait 30 minutes for his ride... A 75 year old man with a cane should not have to stand outside in the heat for a ride! I offer him a spot in the shade and bottle of water. This is by far the worse experience I have ever received from any type of organization!!! I had to make several call to get the status of my car! Deja did a very poor job of communicating! I own 3 Volkswagens and cannot wait to get rid of them! I will never recommend my friends or family VW! Sincerely, Andre O'Roy Jr More

Very good experience, very knowledgeable service technician. Less time than expected-a bonus. Will return. technician. Less time than expected-a bonus. Will return. More

Great customer service, Matt was very helpful and had great customer service. Everything went smooth and my cars fixed. great customer service. Everything went smooth and my cars fixed. More

Employees were friendly and helpful. Facility was clean and adequate. The only snag was arranging a ride home for longer checkup. Facility was clean and adequate. The only snag was arranging a ride home for longer checkup. More

Before my visit, I noticed this dealer had very high ratings. It certainly lived up to expectations with an easy visit. What exceeded expectations was the joy of talking with my service advisor, Jacob, ratings. It certainly lived up to expectations with an easy visit. What exceeded expectations was the joy of talking with my service advisor, Jacob, about our own experiences with some classic VWs. He demonstrated that this dealer has an authentic love for VWs that makes me feel I brought my car to the right place. More

Jacob S. was very helpful & knowledgeable. He took his time explaining everything. Everyone in ther service department were friendly.. I also appreciate th was very helpful & knowledgeable. He took his time explaining everything. Everyone in ther service department were friendly.. I also appreciate the Lyft rides. More

Jason was helpful, friendly and accommodating with getting our repairs taken care of. I've had unsatisfactory interactions with another service advisor and happy that they aren't all like he was. getting our repairs taken care of. I've had unsatisfactory interactions with another service advisor and happy that they aren't all like he was. More