Niello Volkswagen - Service Center
Sacramento, CA
590 Reviews of Niello Volkswagen - Service Center
Great service all around from making the appointment to picking up the completed vehicle it was great! picking up the completed vehicle it was great! More
Always a great experience at Niello VW. Travis was knowledgeable and courteous and notified me when my car's service was complete. I walked around your car lot and had a nice conversation Travis was knowledgeable and courteous and notified me when my car's service was complete. I walked around your car lot and had a nice conversation with one of your nice young salesmen, Nathan. Also hung out in your comfortable waiting area. Thank you again for a very pleasant experience. Howard Anderson More
Travis a is great Adviser. He listened and suggested what is best for my car. He listened and suggested what is best for my car. More
Due to its customer service, I have gotten all my vehicles from Niello for more than 20 years. …and so did my father and so has my daughter. vehicles from Niello for more than 20 years. …and so did my father and so has my daughter. More
Everyone is very friendly and wants to make sure you have the best experience possible. The free Lyfts are also super convenient! the best experience possible. The free Lyfts are also super convenient! More
Took my car in for scheduled maintenance which was fine. However I had to bring it back because something was wrong with the infotainment system. I had to take a 1/2 day off to take it back in to get it fix However I had to bring it back because something was wrong with the infotainment system. I had to take a 1/2 day off to take it back in to get it fixed because they did not offer a pick up service for an issue that was not present when the car was dropped off. More
Matt, my service advisor is very helpful, great communication during the service visit and has always demonstrated professionalism whenever I bring in my vehicle there, highly recommended! communication during the service visit and has always demonstrated professionalism whenever I bring in my vehicle there, highly recommended! More
Delays in checking in, waiting for a service advisor and then during the check in. both understandable. otherwise excellent. then during the check in. both understandable. otherwise excellent. More
Staff was very pleasant and helpful. All my questions answered and kept me up to date with the status of my car. Jacob was very professional and a joy to work with. All my questions answered and kept me up to date with the status of my car. Jacob was very professional and a joy to work with. More