Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Niello Volkswagen - Service Center
Sacramento, CA
895 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
895 Reviews of Niello Volkswagen - Service Center
Sort by
July 11, 2025
Issue with car was software. Car was serviced month prior. Should have been addressed then. Had to call to get an update. Car was serviced month prior. Should have been addressed then. Had to call to get an update. More
by KEVYNSEG
Verified CustomerEmployees Worked With
July 04, 2025
Matt Wirth has always provided exemplary customer service and this recent service was no exception. Customer service as a whole is lacking these days, but Matt and Niello VW have consistently been a pleasan and this recent service was no exception. Customer service as a whole is lacking these days, but Matt and Niello VW have consistently been a pleasant exception to the rule. More
by LOWRYSFIRE
Employees Worked With
July 04, 2025
I often research and use my best intuition to navigate the best company to work with. Niello Volkswagen has the right discussion when you call them and they have great results for my year vehicles. I have the best company to work with. Niello Volkswagen has the right discussion when you call them and they have great results for my year vehicles. I have to be double sure that I work with no nonsense company’s especially if they are 100 miles round trip. Using genuine parts is always a plus I have to pay more but OEM is the upmost product. Brandon lamb worked with my Car with genuine care and helped with questions that I had asked!! I thank Niello for keeping me on the road. More
by j.saragoza
Employees Worked With
Other Employees :
Anyone not mentioned
July 03, 2025
I have mixed feelings about this dealership but I've had a wonderful experience with both Jose who was my salesman and Matt who helped me yesterday. Otherwise I would do business elsewhere. a wonderful experience with both Jose who was my salesman and Matt who helped me yesterday. Otherwise I would do business elsewhere. More
by KANDIHILL
July 03, 2025
Ron was AMAZING - he answered ALL of my questions - even the ones I didn't know I had. He went over and above and even though it was inching closer to a holiday weekend and VERY busy there he took the time the ones I didn't know I had. He went over and above and even though it was inching closer to a holiday weekend and VERY busy there he took the time out to go over EVERY SINGLE thing I had asked and then some. He treated me like family and not a stranger. More
by LIZMAYLATH
Employees Worked With
July 02, 2025
Exceeded expectations! Honest and prompt service, timely turnaround, reasonable cost and quality outcome along with good communication. Honest and prompt service, timely turnaround, reasonable cost and quality outcome along with good communication. More
by ALEXTARDIF
Employees Worked With
June 27, 2025
Great service and great personal customer service from Ron Stevenson. Thank you so much for taking such good care of me and my car ! I will definitely recommend Neillo VW ! Ron Stevenson. Thank you so much for taking such good care of me and my car ! I will definitely recommend Neillo VW ! More
by J8anderson49
June 26, 2025
Fast, friendly and professional service. Thanks AJ and his team for the above and beyond help. Thanks AJ and his team for the above and beyond help. More
by LADDAWAN.DEPATTARAKUL
Employees Worked With
June 26, 2025
Matthew was amazing. He was prompt and attentive and provided the best service. I am always so pleased with Niello Volkswagon. He was prompt and attentive and provided the best service. I am always so pleased with Niello Volkswagon. More
by MARQUEZJR1
Employees Worked With
June 25, 2025
Service was timely and done before appointed time. Wainting area was comfy and they offered me a water. Wainting area was comfy and they offered me a water. More
by ttommytuck
