Back

Niello Volkswagen

Sacramento, CA

4.8
1,236 Reviews
Welcome to Niello Volkswagen Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
Contact Dealership

2701 Arden Way

Sacramento, CA

95825

Directions

By Type

Showing 1,236 reviews

October 25, 2023

Brandon did an excellent job of keeping me informed about the service and providing a loaner for the week. More

by PMDERICKSON
Recommend Dealer
Yes
Employees Worked With
Brandon Lamb
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2023

I can always count on the team at the Niello VW service department to do a great job. Daijah and Brandon are both wonderful to work with. More

by TYLER@SIERRABG.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Lamb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daijah Marsh-Macias
October 24, 2023

Customer service is excellent at this dealership. Great waiting area with lots of drinks and goodies to eat! Brent is always available for questions and assistance. He is very friendly and professi More

by sunnystruck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2023

I was very satisfied with the communication and he was able to get a part in sooner than expected so my repairs were completed without any impact on my schedule. More

by GENESIS.WESTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2023

Ron provided excellent service. He always goes above and beyond. I had a great experience with the service department More

by jshie51636
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2023

I cant say enough about Jose and all of his help and his knowledge about my vehicle. He is a true asset to VW and I will be referring people to him and your dealer ship . Thank you so much for everything an More

by SHEEHANMAR27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Soriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Balassi, Jose Vasquez
Oct 24, 2023 -

SHEEHANMAR27 responded

I had been shopping for cars for the past 7months and trying to really find that perfect car that fits me perfectly. I test drove numerous cars and nothing was better than the wonderful experience that I had with Neillo VW in Sacremento and Jose was so amazing to work with. I believe everyone should have such a great experience when purchasing a new car. Thank you from the bottom of my heart. Jose your the best. Marleen Sheehan

October 23, 2023

They have a lot of inventory and knowledgeable staff. Some are pushy some are not. One sales agent tried to up sell me, the other did not. Would gladly work with Jose again. More

by COLINL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Soriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Vail, Michael Ellis
Oct 26, 2023 -

Niello Volkswagen responded

Thanks for the positive review, Colin. We will definitely pass your compliments along to Jose and we hope to provide you with an even better experience next time. Enjoy your new ride!

October 22, 2023

This was my first experience at this dealership and I was amazed at the customer service I received. From the first phone call to my vehicle pick up, they kept me informed and were extremely thorough in lett More

by David@hhpools.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Bybee
Oct 26, 2023 -

Niello Volkswagen responded

Thanks for the recommendation, David! We really appreciate you taking the time to review your amazing service experience and we can't wait to serve you again in the future.

October 21, 2023

Awesome customer service. Explains things clearly and keeps customer aware of service progress. Complimentary Lyft to and from the dealership. More

by carraher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Niello Volkswagen responded

This is what we love to hear! Thanks for choosing Niello VW and for taking the time to write such an awesome review. Happy driving!

October 21, 2023

Every moment of service from start to finish has been above and beyond my expectations! More

by kennyrkim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Soriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : It’s 5-star care and service at Neillo VW from my experience.
Oct 26, 2023 -

Niello Volkswagen responded

We're thrilled to hear we were able to go above and beyond for you, Kenny! Please let us know if there is anything we can assist you with in the future.

...
99
...