Back

Niello Volkswagen

Sacramento, CA

4.8
1,298 Reviews
Welcome to Niello Volkswagen Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
Contact Dealership

2701 Arden Way

Sacramento, CA

95825

Directions

By Type

Showing 1,298 reviews

December 19, 2023

Exceptional work, highly recommended. Very easy and fast, friendly staffs, great customer service and easy to deal with. More

by KSAEPHANH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alvarenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Gwaltney III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khaled Jamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Richardson, Brandon Tripp, Brandon Balassi, Jose Vasquez, Jack Felts, Daniel Gullahorn
Dec 19, 2023 -

Niello Volkswagen responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello Volkswagen! Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

December 18, 2023

I purchased my first car in 2020 with Stephan and the experience definitely is what made us come back and purchase another vehicle through him with our growing family. He listened to exactly what I wante More

by Sydney Barker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander Hurlimann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Richardson, Michael Ellis
Dec 18, 2023 -

Niello Volkswagen responded

Sydney, Thank you for your very kind review. Stephen and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volkswagen. Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

December 18, 2023

We visited Niello couple of times and we were not pressured each time. It was very low key and the staff were very informative on their EV cars. Jose at Sales helped us narrow down the car of our More

by DIMDO8
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Koss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alvarenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khaled Jamal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Vasquez
Dec 18, 2023 -

Niello Volkswagen responded

Thanks for sharing your thoughts about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

December 17, 2023

Ron was very helpful, as always. He set me an appointment for the time I needed, and the work was completed quickly. More

by JPorange00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Niello Volkswagen responded

Thank you! Ronald and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volkswagen. Scott Russo Service Manager srusso@niello.com (916) 359-9927

December 17, 2023

Matt was great, communicated very well. Will request him next time I need service. Great job Matt. More

by TylerSnowBike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wirth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2023 -

Niello Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Matt here at Niello Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Russo Service Manager srusso@niello.com (916) 359-9927

December 16, 2023

Great experience. On time, everything went exactly as it should. Matthew did a great job More

by MOREHOUSE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wirth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2023 -

Niello Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Scott Russo Service Manager srusso@niello.com (916) 359-9927

December 16, 2023

Brent went above and beyond for me the customer service was excellent. The service exceeded my expectations. More

by shawnamodesto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wirth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2023 -

Niello Volkswagen responded

Thank you so much for your kind words, Shawn, and for taking the time to leave us this wonderful feedback! Scott Russo Service Manager srusso@niello.com (916) 359-9927

December 14, 2023

Excellent customer service! Services always handled professionally and keeps the customer in-mind in terms of cost coverage overview on servicing. Never had a bad experience wit More

by ewagshul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Lamb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Niello Volkswagen responded

Thank you so much for your excellent review! We are so glad that Brandon had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Russo Service Manager srusso@niello.com (916) 359-9927

December 13, 2023

Honest, helpful, courteous, dependable . I do miss the days of receiving a loaner car. Thanks More

by LASONJAGLENN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Bybee, Daijah Marsh-Macias, Claire Thomas
Dec 13, 2023 -

Niello Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volkswagen! Scott Russo Service Manager srusso@niello.com (916) 359-9927

December 13, 2023

Work was completed quickly and I was able to communicate with Bret via text; which made things easy. More

by PAUL-WARREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Niello Volkswagen responded

Thanks for sharing about your experience with Niello Volkswagen. We appreciate your business, Paul, and hope to see you again soon! Scott Russo Service Manager srusso@niello.com (916) 359-9927

...
98
...