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Niello Volkswagen

Sacramento, CA

4.8
982 Reviews
Welcome to Niello Volkswagen Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
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2701 Arden Way

Sacramento, CA

95825

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Showing 982 reviews

July 07, 2023

Mr terry was great very friendly and knowledgeable. He made sure I understood everything and and explained in great detail everything I needed to know. 10/10 service. More

by LAVELLEJMUSIC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Balassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will in finance and Mr. Terry on the sales floor
July 06, 2023

I would like to thank Brandon for his patience and help with my SUV purchase. More

by CARLAITKIN
Recommend Dealer
Yes
Employees Worked With
Brandon Balassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2023

Thorough and courteous staff willing to answer all questions. Would recommend Nello to all my friends. More

by DENNISBUCHALSKI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Soriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Gwaltney III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Vasquez, Daniel Gullahorn
July 05, 2023

Red carpet Ray with the best Garfield meant we have ever had he looked after every detail. The whole process was pleasurable and Alex the finance person was equally as helpful and knowledgeable. I especiall More

by PHOGAN8
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Raymond Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2023

It has been a pleasure to have my car serviced by the Niello Volkswagen staff.Matt Wirth has been exceptional. He encourages my questions in a patient manner and explains how to use the newer technology More

by barbarajeanweaver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Bybee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daijah Marsh-Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Wirth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Lamb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Gaynor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Claire Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Timmel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Niello Volkswagen responded

Matt is an awesome member of the team and his work always reflects it! Please let us know if we can help with any of your sales, service, or parts needs in the future. Thank you for the review!

July 05, 2023

I found the folks at Niello were straightforward and professional in their dealings with me. No major pressure to buy More

by TRBHAZZARD
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carlos Alvarenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Hurlimann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Tripp
July 03, 2023

The Service Department personnel and customer service is outstanding as evidenced by my responses to the survey questions. More

by eric.mische
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Bybee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Lamb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Niello Volkswagen responded

Thank you for the positive review, Eric! We appreciate your feedback and hope to see you again soon.

July 03, 2023

I really had a good experience with this dealership. The sales reps went above and beyond and answered a lot of questions before I came in and even texted pictures of the car we were interested in. More

by DAYNASAUR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Vail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Soriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Niello Volkswagen responded

Dayna, Thanks so much for the great review and for choosing Niello Volkswagen. We’re here for you anytime!

July 01, 2023

Service for recall took a bit longer than expected but they kept me informed. Comfortable waiting area made the wait pleasant. More

by alclin
Recommend Dealer
Yes
Employees Worked With
Roger Bybee
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2023

Ron is an individual of integrity. I appreciate how he explains things about my automobile. More

by RuthGonzales5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Niello Volkswagen responded

Isn't Ron great? We'll be sure to share your kind words with him so he knows how much you appreciated his communication and integrity. See you next time!

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