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Niello Volkswagen
Sacramento, CA
983 Reviews
Welcome to Niello Volkswagen
Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 983 reviews
July 23, 2023
Ronald was great. Friendly, knowledgeable, attentive and responsive. I would definitely recommend Niello Service Department to anyone in the Sacramento area! Friendly, knowledgeable, attentive and responsive. I would definitely recommend Niello Service Department to anyone in the Sacramento area! More
by marcoantonio1013
Verified Customer
July 23, 2023
I had a great experience at VW Niello thanks to Travis, who went above and beyond to be helpful and friendly. Additionally, the center provided a complimentary ride service to transport me back and forth. who went above and beyond to be helpful and friendly. Additionally, the center provided a complimentary ride service to transport me back and forth. Overall, I highly recommend this center. More
by Vahid
Employees Worked With
July 22, 2023
Neillo family always takes care of me. I appreciate you all. Of course Brent went above and beyond. Thank you so much. I appreciate you all. Of course Brent went above and beyond. Thank you so much. More
by jfskater2014
Employees Worked With
July 19, 2023
We purchased a certified pre-owned VW ID. 4 on July 16th 2023. Overall our experience was very good. Terry Conway in the Sales Department was very helpful throughout the processes. The process 4 on July 16th 2023. Overall our experience was very good. Terry Conway in the Sales Department was very helpful throughout the processes. The processing of the paperwork was somewhat slow as we were in the dealership for almost 4 hours. Will Waltney in the Finance Department was very helpful in completing the extensive paperwork and explaining the warranty and optional service options which we decided to purchase. Finally, I noticed a defect in the rear fender assembly which Carlos acknowledged and set up a request to service department to fix. More
by MK_TANSEY
Employees Worked With
Terry Conway, Will Waltney, Brandon Tripp
July 19, 2023
If you offer a 7 day backout contract, it should be from when you get the car. Since I'm. Using from out of state my 7 days have passed and the car is still at your dealership. I see that unfair!! when you get the car. Since I'm. Using from out of state my 7 days have passed and the car is still at your dealership. I see that unfair!! More
by NAJERA.ANTHONY
Employees Worked With
July 17, 2023
Working with this dealership was friendly, quick, and the sales team were experienced. If my next car is VW I will definitely purchase it from this dealership. sales team were experienced. If my next car is VW I will definitely purchase it from this dealership. More
by RENE.GONZALES
Employees Worked With
Michael Havard
July 17, 2023
The service was fast. Travis caring and knowledgeable. I didn't have any unpleasant surprises. Thank You! Travis caring and knowledgeable. I didn't have any unpleasant surprises. Thank You! More
by mlbrown1943
Employees Worked With
July 17, 2023
Gosh, I hate to be required to make comments. Therefore, I went back and lowered the dealership to 4 stars......................Sure hope that's the 15 words you need so desperately. Therefore, I went back and lowered the dealership to 4 stars......................Sure hope that's the 15 words you need so desperately. More
by rmjbad
Employees Worked With
July 16, 2023
Very quick in finishing deal. No surprise costs. Only small nuisance was the financial person pushing the extended warranty but that's probably common with any dealership. No surprise costs. Only small nuisance was the financial person pushing the extended warranty but that's probably common with any dealership. More
by PUSHKALSHETTY
July 16, 2023
Michael was very professional on the phone, text messaging , and explaining the VW Taos. He is an asset to Neillo. messaging , and explaining the VW Taos. He is an asset to Neillo. More
by SEANFBENNETT
