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Niello Volkswagen
Sacramento, CA
988 Reviews
Welcome to Niello Volkswagen
Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 988 reviews
September 08, 2023
Great experience with Cesar and Carlos as always. Everything was clearly explained and financing was worked out easily. I appreciate their time and effort in getting us in our car. Everything was clearly explained and financing was worked out easily. I appreciate their time and effort in getting us in our car. More
by JAYNA.LONGSTREET
Verified Customer
September 08, 2023
Brandon Lamb provided excellent customer service. He was professional and friendly. The service manager, I believe his name was Travis, also provided excellent customer service and reviewed the mai He was professional and friendly. The service manager, I believe his name was Travis, also provided excellent customer service and reviewed the maintenance report with me and answered all of my questions. More
by chrislazansky
September 07, 2023
Daijah was very accommodating and professional. She made room for me as a walk-in oil change on a busy day. Daijah lives up to the Niello name in customer service. Thank you. She made room for me as a walk-in oil change on a busy day. Daijah lives up to the Niello name in customer service. Thank you. More
by MPEBBS
Employees Worked With
I only worked with Daijah
September 07, 2023
Thank you Rodger Bybee and Niello for providing me with excellent customer care since 2011! excellent customer care since 2011! More
by Anita.clay
Employees Worked With
September 07, 2023
Niello VW never disappoints! They have the best reputation in the industry for prompt, friendly, and trustworthy customer service. Hands down, a great experience... They have the best reputation in the industry for prompt, friendly, and trustworthy customer service. Hands down, a great experience... More
by mmurakami0
Employees Worked With
September 03, 2023
Friendly staff. Clean waiting area. Easy connection to WiFi. Quick service and communication. My down size is I have complained every time I have gone I for whatever Clean waiting area. Easy connection to WiFi. Quick service and communication. My down size is I have complained every time I have gone I for whatever service and complained about my radio not working. I’m either told the issue is fixed or they can not reproduce the issue. I just had my car in this past Friday to have it serviced and once again to fix the radio, but I am still having issue with either no sound, not loading etc. very unhappy this issue is still going on. More
by NICOLE_LOVELAND
Employees Worked With
September 02, 2023
Post an anime you’ve seen less painful movie than a normal one right now Dr Pepper Jack cheese normal one right now Dr Pepper Jack cheese More
by Lmkaplow
September 02, 2023
Super easy to work with Ray! The whole team was great; lots of info and no pressure. Being able to get the color id.4 xxxxxxwe were wanting was clutch. Thank you Ray and all othe The whole team was great; lots of info and no pressure. Being able to get the color id.4 xxxxxxwe were wanting was clutch. Thank you Ray and all others for making the experience easy and professional More
by Aaron
Employees Worked With
Other Employees :
I wish there were pictures of all the staff so I could recognize more, Michael Ellis
September 02, 2023
We've been taking cars here for service for years and they never disappoint. Excellent work and customer service. they never disappoint. Excellent work and customer service. More
by playharder
Employees Worked With
September 01, 2023
Loved his friendly service and he helped out so much! Awesome guy! Thank you travis Awesome guy! Thank you travis More
by LOGANWMORRIS
Employees Worked With
