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Niello Volkswagen

Sacramento, CA

4.8
995 Reviews
Welcome to Niello Volkswagen Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
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2701 Arden Way

Sacramento, CA

95825

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Showing 995 reviews

September 17, 2023

Too far of a drive for me. But glad to hear from Ron that they are opening one close to my neighborhood More

by Bebe23
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ronald Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2023

My service rep Brandon was excellent as always. He is very knowledgeable and helpful every time. More

by MATTHEWBURKETT
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Brandon Lamb
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2023

Ray Moreno is the man! Explained to me about some features I wasn’t aware of! More

by ALVARENGA051
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alvarenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Gwaltney III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Ellis
September 16, 2023

Daijah made a minor billing error, but she corrected it and was always so polite. She had me in and out of the dealership in record time. As usual a pleasing experience at Niello VW. More

by dneuk
Recommend Dealer
Yes
Employees Worked With
Daijah Marsh-Macias
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2023

I had to leave my car there because it needed more than the 100K service. I was kept informed about what needed to be repaired immediately. Matt even offered to have drivers deliver my car because I live s More

by bflash0
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Matthew Wirth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Niello Volkswagen responded

Thank you for the 5-star rating! We're pleased to know that Matt kept you well informed about the service needed and even offered to have your vehicle delivered to you. We hope to see you again next time!

September 16, 2023

Stephen was pleasant, knowledgeable,straightforward and a pleasure to work with. He made the buying process a pleasant experience. More

by B1LIMA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance guy., Michael Ellis
September 16, 2023

Terry was my salesman, he sold the car to me before I drove it because there was no pressure.. he was calm so friendly and made me and my husband feel comfortable. Will, again no pressure just service e More

by GRAMMYGIRLX4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Gwaltney III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Conway, Will I believe he’s Ronald, Brandon Balassi
Sep 20, 2023 -

Niello Volkswagen responded

This is what we love to hear! We're thrilled to hear that both Terry and Will contributed to you and your husband's car-buying experience. Our team is so glad that you love your car, and if there's anything more we can do for you, please feel free to reach out. Happy driving!

September 15, 2023

It was a pleasure doing business with the team at Niello Volkswagen. I would recommend anyone and I will be back next year with my son! More

by COSTACO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Ellis
September 15, 2023

Had an amazing experience buying my Volkswagen from Niello. Vincent and Will did great hearing my wants and I ended up leaving with the vehicle I wanted feeling secure with my future I have with my Vol More

by MOROZCO1131
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Vail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Ellis, Brandon Balassi
Sep 20, 2023 -

Niello Volkswagen responded

Our team is so happy to hear about your amazing experience at Niello Volkswagen. It's great to know that Vincent and Will were able to help find the perfect vehicle for you. We'll make sure to pass your appreciation along. See you next time!

September 14, 2023

A b c d e f g h i j k l m n o More

by ARNES_MBOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daijah Marsh-Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
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