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Niello Volkswagen
Sacramento, CA
1,000 Reviews
Welcome to Niello Volkswagen
Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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September 29, 2023
Awesome customer service, Roger did his best to work with me. Pleasant experience all around. me. Pleasant experience all around. More
by MKomar
Verified CustomerEmployees Worked With
September 29, 2023
Was exactly in time for drop off. Waited 3 hours. Never saw car for a basic fix. Employees were kind... Waited 3 hours. Never saw car for a basic fix. Employees were kind... More
by support28
Employees Worked With
September 29, 2023
Excellent service thank you. My VW Jetta is in excellent condition. Excellent workmanship. Excellent job well done. Thank you . My VW Jetta is in excellent condition. Excellent workmanship. Excellent job well done. Thank you . More
by raymondhuntley
September 29, 2023
Awesome service friendly people thank you will be coming back the wait was not long so was happy back the wait was not long so was happy More
by uma_reddy
September 29, 2023
The waiting and service area was very clean. Everyone was friendly, and the work was done a day before I expected to have my car back. Everyone was friendly, and the work was done a day before I expected to have my car back. More
by Melaniecfranklin
Employees Worked With
September 28, 2023
the process took a long time--from 11:30 to 4:30. part of it was because we have a fraud alert on our credit, but it still took an inordinate amount of time. part of it was because we have a fraud alert on our credit, but it still took an inordinate amount of time. More
by 711PRILL
Employees Worked With
Other Employees :
Michael Ellis
September 27, 2023
Scott and Travis were both very friendly on the phone. They were able to squeeze me in-between appointments for a new battery. Both were extremely courteous over the phone, and Travis was very helpful in They were able to squeeze me in-between appointments for a new battery. Both were extremely courteous over the phone, and Travis was very helpful in person. More
by janavaladez
September 27, 2023
Our third VW just rolled past 100,000 miles. Thanks to Brad Hollingsworth our service technician and Roger Bybee our service advisor. And all the other staff in the Services Dept, who answer Thanks to Brad Hollingsworth our service technician and Roger Bybee our service advisor. And all the other staff in the Services Dept, who answer endless questions, provide a ride home, and carefully ferry our cars back and forth for service. Also the people at the Parts Counter -- our 1993 Eurovan owes them a debt of gratitude for their efforts at tracking down parts to keep it running More
by R.Yoha
Employees Worked With
Other Employees :
Michael Ellis
September 26, 2023
Customer service really seems to be top priority. We were welcomed, listened to, and helped at every step. Document explanations were thorough. All our questions were answered. Took a test drive. The We were welcomed, listened to, and helped at every step. Document explanations were thorough. All our questions were answered. Took a test drive. The whole experience was excellent. More
by Evelyn
September 25, 2023
We had a great experience at your dealership thank you so much for everything you guys did. much for everything you guys did. More
by BEAUNORRIS99
Employees Worked With
