Niello Volkswagen

Ron did a great job of keeping me informed of the progress of my car’s maintenance. I also appreciated that one of the employees parked my car for me while I was waiting for a service advisor (the l progress of my car’s maintenance. I also appreciated that one of the employees parked my car for me while I was waiting for a service advisor (the lot had been full). More

My sales person Spencer was excellent and I would definitely purchase another vehicle from him! I was not entirely happy with my overall experience at Niello Volkswagen but had had to do more with th definitely purchase another vehicle from him! I was not entirely happy with my overall experience at Niello Volkswagen but had had to do more with the person coming up with the final price of my lease. I don’t think he was entirely honest with me and could have done a much better job to get me closer to the National Ad lease that was advertised. I even went in earlier that day to talk about the extra fees that could raise my lease payments because I was already aware that there are different taxes in different states among other fees so I wouldn’t be surprised or disappointed. He was not looki g out for my best interest or doing his best to honor the lease special. Instead I feel like he was capitalizing on the race to get these ID.4 lease vehicles and using that too make as much money as possible instead of doing whatever he was able to do within his capabilities to get my lease payments as low as he really could which would have brought me much closer to the Volkswagen National Lease Special for the 2024 ID.4 S with the 63 kWh battery. More

Ronald very helpful keeping me informed of the status of my vehicle. He let me know when the vehicle was ready to be picked up by text. He also had the vehicle washed which was a plus. I would highly recomm my vehicle. He let me know when the vehicle was ready to be picked up by text. He also had the vehicle washed which was a plus. I would highly recommend Niello Volkswagen for service and purchase of a vehicle. More

Special thank you to Jacob for the extra care and attention to my cars safety.. attention to my cars safety.. More

We had a great experience and Tevin was very helpful! Would recommend Neillo Volkswagen to anyone in the market ! Would recommend Neillo Volkswagen to anyone in the market ! More

Ron was extremely informative and helped me throughout the whole process. It was an expensive bunch of repairs, but he did his best to soften the blow and keep me informed along the way. Excellent service the whole process. It was an expensive bunch of repairs, but he did his best to soften the blow and keep me informed along the way. Excellent service! More

Easy process. Matt was professional and kept me informed during the service. Happy with the experience overall. Matt was professional and kept me informed during the service. Happy with the experience overall. More

Andrew was great to work with! He was extremely responsive and provided all the information we needed to make an informed decision without feeling pressured. Would highly recommend He was extremely responsive and provided all the information we needed to make an informed decision without feeling pressured. Would highly recommend! More

Service was great and timely. I appreciate Travis’ attention to the needed repairs. Thank you. I appreciate Travis’ attention to the needed repairs. Thank you. More

It’s always good going to this Volkswagen dealership because they treat me with respect it’s always good customer service they always try to go above and beyond and they’re reliable they give you detail because they treat me with respect it’s always good customer service they always try to go above and beyond and they’re reliable they give you detailed work results and they really let you know what’s going on with your car and how to maximize it so I’m very appreciative of this Volkswagen dealership thank you More