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Niello Volkswagen

Sacramento, CA

4.8
1,003 Reviews
Welcome to Niello Volkswagen Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
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2701 Arden Way

Sacramento, CA

95825

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Showing 1,003 reviews

November 12, 2023

Great service as always. They are very helpful and provide the best customer service as always. More

by REHNAZALI
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Brandon Lamb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Timmel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamal Khalid
Nov 12, 2023 -

Niello Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Scott Russo Service Manager srusso@niello.com (916) 359-9927

November 11, 2023

The follow thru on what they say They do hood when and timely. Overall great service More

by BABS2055
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Ronald Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2023 -

Niello Volkswagen responded

Thank you for choosing Niello Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Scott Russo Service Manager srusso@niello.com (916) 359-9927

November 10, 2023

Travis and your service is outstanding! !! It’s fantastic to get a Lyft home and my car dropped off to me. Excellent all around! More

by PAMJSRUNS
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Travis Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2023 -

Niello Volkswagen responded

Thank you, Pam, for sharing your thoughts about your experience with Travis here at Niello Volkswagen. We appreciate your business and hope to see you again soon! Scott Russo Service Manager srusso@niello.com (916) 359-9927

November 09, 2023

Khaled Jamal was my sales person. He was outstanding! Everyone I communicated with were exceptionally professional. Jose was hands down the most experienced and informative per More

by CHEEKYTLC
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jose Soriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khaled Jamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Ellis
Nov 09, 2023 -

Niello Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Khaled and Jose here at Niello Volkswagen. Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

November 09, 2023

The entire buying process of purchasing a car from Niello Volkswagen was great. I was really taken care of. More

by PIERRES.HOME
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Ellis
Nov 09, 2023 -

Niello Volkswagen responded

Thank you for choosing Niello Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

November 08, 2023

The general manager "Scott" was supper helpful as well. He didn't have to help customers as he has service reps to do that work. He took the time to help us understand the settings better. More

by syeisley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wirth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Niello Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Volkswagen, we look forward to having you as one of our valued customers for many more years to come! Scott Russo Service Manager srusso@niello.com (916) 359-9927

November 08, 2023

I have serviced 4 separate cars with Niello VW. All have been good experiences. EVs are still new and I am willing to work along with service to iron out the bugs, no pun intended. More

by danilko1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Bybee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Niello Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Volkswagen, we look forward to having you as one of our valued customers for many more years to come! Scott Russo Service Manager srusso@niello.com (916) 359-9927

November 08, 2023

Super helpful and professional environment. I got the car i wanted with great assistance thanks More

by CLUGO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Vail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Soriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Balassi, Jose Vasquez
Nov 08, 2023 -

Niello Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volkswagen! Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

November 07, 2023

Very professional and efficient dealership. I would highly recommend them to all of my friends. More

by MZUNICH13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Alvarenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry in sales and Alex in finance
Nov 08, 2023 -

Niello Volkswagen responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volkswagen! Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

November 06, 2023

Logan was very helpful and provided us options with our transaction, and understood what we needed. More

by JOEY_GOLAMCO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Koss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Niello Volkswagen responded

Thank you, Joey! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

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