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Niello Volkswagen
Sacramento, CA
1,004 Reviews
Welcome to Niello Volkswagen
Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,004 reviews
December 17, 2023
Matt was great, communicated very well. Will request him next time I need service. Great job Matt. Will request him next time I need service. Great job Matt. More
by TylerSnowBike
Verified CustomerEmployees Worked With
December 16, 2023
Great experience. On time, everything went exactly as it should. Matthew did a great job On time, everything went exactly as it should. Matthew did a great job More
by MOREHOUSE0
Employees Worked With
December 16, 2023
Brent went above and beyond for me the customer service was excellent. The service exceeded my expectations. was excellent. The service exceeded my expectations. More
by shawnamodesto
December 14, 2023
Excellent customer service! Services always handled professionally and keeps the customer in-mind in terms of cost coverage overview on servicing. Never had a bad experience wit Services always handled professionally and keeps the customer in-mind in terms of cost coverage overview on servicing. Never had a bad experience with Volkswagen Neillo Services. Highly recommend to anyone who has a Volkswagen vehicle in the Sacramento area. It's worth getting your VW vehicle serviced accurately vs taking it over to an auto mechanic shop. Never had any long-term detrimental issues with my vehicle. Will keep servicing my car here and Brandon is who I like to talk too, because he handles his job and responsibilities professionally, in a time mannerly, and gives it to me straight. I highly recommend Brandon Lamb to anyone who brings their car into VW Niello services! More
by ewagshul
Employees Worked With
December 13, 2023
Honest, helpful, courteous, dependable . I do miss the days of receiving a loaner car. Thanks I do miss the days of receiving a loaner car. Thanks More
by LASONJAGLENN
December 13, 2023
Work was completed quickly and I was able to communicate with Bret via text; which made things easy. with Bret via text; which made things easy. More
by PAUL-WARREN
Employees Worked With
December 10, 2023
Everyone was great but my people were Alex and Terry. Everyone was super helpful. I will be recommending here to all friends Everyone was super helpful. I will be recommending here to all friends More
by STEVENDANIELMEEKS
Employees Worked With
Other Employees :
Terry Conway - 5 stars!! Also Alex (finance) 5 stars!!, Brandon Balassi
December 10, 2023
Very friendly staff and both Stephen and Michael were knowledgeable about the products. They were both very helpful when it came to reviewing the options of the vehicle. knowledgeable about the products. They were both very helpful when it came to reviewing the options of the vehicle. More
by SCOTT.MCKEE
December 10, 2023
Was a good experience from the Niello Team and Carlos and Vincent were very helpful Vincent were very helpful More
by SETHANDERSON
December 08, 2023
They were very quick with the diagnostic test my car was back running in a timely matter Roger was very kind and attentive he addressed my issue and even offered insight on what else needed to be done Thank back running in a timely matter Roger was very kind and attentive he addressed my issue and even offered insight on what else needed to be done Thank you guys for your awesome work I know I can rely on you guys to get the job done! More
by nefthalia
Employees Worked With
