Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Niello Volkswagen
Sacramento, CA
1,004 Reviews
Welcome to Niello Volkswagen
Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,004 reviews
January 08, 2024
Did the inspection and fixed the recall item with a minimum of fuss. Good job. minimum of fuss. Good job. More
by THOUCK
Verified CustomerEmployees Worked With
January 07, 2024
My service was fast, professional, and I was not pressured to get other services that I didn't come to Niello VW for. pressured to get other services that I didn't come to Niello VW for. More
by hosumare
Employees Worked With
January 06, 2024
Very helpful and friendly. He kept us in the loop the entire day and made sure to answer all questions. He kept us in the loop the entire day and made sure to answer all questions. More
by KABETZLER
Employees Worked With
January 06, 2024
I have absolute confidence in Niello VW! This is my second car and I am a loyal customer both for purchasing a car and servicing my VW! This is my second car and I am a loyal customer both for purchasing a car and servicing my VW! More
by cbarranti
January 05, 2024
The service was excellent, and the waiting room was too. I made use of the computer desks and the coffee machine. I made use of the computer desks and the coffee machine. More
by Dickwarner
Employees Worked With
January 05, 2024
Roger listened and addressed my concerns. He was terrifically persistent in helping to resolve another electric glitch that had surfaced after extensive repairs to my Golf necessitated by a r He was terrifically persistent in helping to resolve another electric glitch that had surfaced after extensive repairs to my Golf necessitated by a recent car accident. I really appreciate his thoroughness. He was most pleasant to deal with! More
by krosenak
Employees Worked With
January 04, 2024
Matthew Wirth was courteous and professional in addressing my appointment for a recall of my VW ID4. addressing my appointment for a recall of my VW ID4. More
by FLORESDAVID1796
Employees Worked With
January 04, 2024
I’ve lived in Sacramento for more than 50 years and Niello has been here longer. Always known to be an honest and reputable dealer. Because of this I chose them to purchase a pre owned car. I have been Niello has been here longer. Always known to be an honest and reputable dealer. Because of this I chose them to purchase a pre owned car. I have been more than pleased with the entire experience . More
by RON1936
January 04, 2024
Travis, my Service advisor, was great. He is courteous, and explains the process very well. His estimate on the service length was very close, and made me aware of additional services need He is courteous, and explains the process very well. His estimate on the service length was very close, and made me aware of additional services needed. He was accomodating to me in gettng back car back in the shop before I send my kids back to college next week. Thank you I drive from GB to get service in Niello Sacramento. The dealership is on top of service, recalls, and has a good system, to track factory coverage, warranties, etc. Great place. More
by bill
Employees Worked With
December 31, 2023
Having tried a different dealer, Niello has been better. Quick to complete work, not overbearing in trying to upsell service. Quick to complete work, not overbearing in trying to upsell service. More
by N3287A
Employees Worked With
