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Niello Volkswagen

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.8
1,004 Reviews
Welcome to Niello Volkswagen Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
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2701 Arden Way

Sacramento, CA

95825

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Showing 1,004 reviews

January 13, 2024

Travis was and always is the greatest at accomaditing my service experience! Again thank you for all you do. 5 Star More

by WILL2KWATSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2024 -

Niello Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Travis delivered such a great experience! Scott Russo Service Manager srusso@niello.com (916) 359-9927

January 13, 2024

Niello is always the best! They never fail to take care of our cars and us! More

by Wrenns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Lamb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Olmstead
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Jan 14, 2024 -

Niello Volkswagen responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott Russo Service Manager srusso@niello.com (916) 359-9927

January 11, 2024

Excellent adviser very helpful respected my time. Checked that no other work was needed beside oil change More

by theesguerras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Bybee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2024 -

Niello Volkswagen responded

Thank you for choosing Niello Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Scott Russo Service Manager srusso@niello.com (916) 359-9927

January 10, 2024

I have nothing but good things to say from our experiences at Neillo. Stephen Richardson (sales) has been top notch! Ron in service was great too. Kept us informed every step of the way. More

by RICKVOGELSANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2024 -

Niello Volkswagen responded

We are very happy to have provided you with such a positive experience, Rick! We sincerely value your business and look forward to your next visit. Scott Russo Service Manager srusso@niello.com (916) 359-9927

January 10, 2024

Stephan. Logan and Carlos all worked together to get me a great deal. I am highly satisfied. Stephan went out of his way to further assist me the next day wit More

by PATELKAY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Koss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alvarenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Ellis
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Jan 10, 2024 -

Niello Volkswagen responded

Kay, Thanks for sharing your thoughts about your experience with Niello Volkswagen. Logan, Stephen, and Carlos appreciate your business and hope to see you again soon! Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

January 10, 2024

VW Niello always deliver in promising time, and provides full detail report of job. The keep me informed via text messages on the progress of work done. More

by mortiz29772
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2024 -

Niello Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Brent here at Niello Volkswagen. Scott Russo Service Manager srusso@niello.com (916) 359-9927

January 10, 2024

I never have to worry about great customer service and courteous employees. Vincent helped me with my end of the year lease due in Feb. Brent was very friendly and helpful too. I am gonna miss Roger th More

by sharonklewis
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Vail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Bybee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2024 -

Niello Volkswagen responded

Sharon, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Vincent and Roger met your expectations. Thank you again for choosing Niello Volkswagen, we look forward to having you as one of our valued customers for many more years to come! Scott Russo Service Manager srusso@niello.com (916) 359-9927

January 09, 2024

Very nice experience. Liked Logan a lot. He very kind and good in delivering the product More

by GIRI_T
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Koss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Ellis
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Jan 09, 2024 -

Niello Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Logan to be a positive one. Please don't hesitate to reach out if you need anything else. Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

January 09, 2024

Stephen was very helpful and professional. Follow-up is really good after buying the car. More

by KOLLIMARLA.BHARGAV
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Ellis
Report | Print
Jan 09, 2024 -

Niello Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volkswagen. Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

January 08, 2024

We bought our ID. 4 from Ray with the help of Jamal, Carlos and Logan. Everyone was very professional and clearly love their jobs. More

by GEMINILOV
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alvarenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khaled Jamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan
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Jan 08, 2024 -

Niello Volkswagen responded

Thank you for taking the time to share your thoughts on working with Jamal, Carlos, Ray, and Logan. We're glad to hear we delivered such a great experience! Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

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