Niello Volkswagen

First class service in a timely fashion. Brent Cooper is a superb service advisor in all respects. Brent Cooper is a superb service advisor in all respects. More

You have a peach of an employee in Vincent Vail. I called Neillo about a Certified 2021 Atlas I had my eye on; Vincent answered the phone about 2:30pm. I told him my wife and I were coming down to p I called Neillo about a Certified 2021 Atlas I had my eye on; Vincent answered the phone about 2:30pm. I told him my wife and I were coming down to purchase the car and would be there by 3pm. Additionally, the 49er game was on at 5pm and I asked Vincent if we can be in and out. He said he would do his best. By crackie, we were done with the deal and home before the 2nd quarter had started. The next day it was discovered the car needed detailing (Vincent had offered to have it detailed before we left the dealership). Not only did Vincent follow up in a professional manner he offered to drive me home himself as my wife was working. Thats what I call service. Professional, attentive and kind is how I would describe my interaction at Neillo thanks to Vincent. That man deserves a raise. My only negative comment would be, that certified black Atlas should have been detailed and ready to go before we purchased it. I broke my own rule about buying a car in the pouring rain I take responsibility for that and it was no fault of Vincent. He's a prince. Additionally, I should have been provided a loaned car for a day while the detailing was done. More

It was great experience. As always a long wait to do the paperwork but other then that it was good. As always a long wait to do the paperwork but other then that it was good. More

Appreciate being accommodated when my Car battery unexpectedly died.Will miss Roger and wish him well in retirement. unexpectedly died.Will miss Roger and wish him well in retirement. More

The experience from start to finish is a seamless process. From looking at the cars, to working on the deal and getting into financing. They were not pushy or rude. This is the second time I’ve purch process. From looking at the cars, to working on the deal and getting into financing. They were not pushy or rude. This is the second time I’ve purchased from Niello and I’ll definitely be coming back. More

I am very satisfied withe the great customer service, Matt is courteous, knowledgeable and professional and had my vehicle ready and all the issues addressed on time. He does take good care of his clie Matt is courteous, knowledgeable and professional and had my vehicle ready and all the issues addressed on time. He does take good care of his clients. More

Experience was great, no pressure, to the point. Jack wasnour sales man. He was pretty knowledgeable about the product and was very helpfull Jack wasnour sales man. He was pretty knowledgeable about the product and was very helpfull More

They were caring and genuine people who want to make sure you are making the perfect decision. Will 100% be doing business again. you are making the perfect decision. Will 100% be doing business again. More

Great service and communication thank you very much It was a pleasant experience . See you next time was a pleasant experience . See you next time More

Nice people , great service, wonderful customer care . I wish we lived near Niello , so we could take our VW to them. Financing our car was a great deal with zero percent interest Thank you to all Nie I wish we lived near Niello , so we could take our VW to them. Financing our car was a great deal with zero percent interest Thank you to all Niello staff especially Terry Conway More