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Niello Volkswagen
Sacramento, CA
1,014 Reviews
Welcome to Niello Volkswagen
Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,014 reviews
May 02, 2024
She was very competent and knew what she was doing-kept me in the loop about everything being done-notified me promptly about progress, me in the loop about everything being done-notified me promptly about progress, More
by MSBPRN
Verified CustomerEmployees Worked With
May 01, 2024
Daijah is awesome! Very professional and courteous. My first encounter with this location was not a good one after working with Daijah I’ve decided to give them another Very professional and courteous. My first encounter with this location was not a good one after working with Daijah I’ve decided to give them another chance. Thank you Daijah for treating me like a valued customer. More
by letanyaallen
May 01, 2024
Everyone at this dealership is fabulous. The staff is so nice. I bought a couple items from the shop and the guys in there were very nice as well. The waiting area is very clean and everyone The staff is so nice. I bought a couple items from the shop and the guys in there were very nice as well. The waiting area is very clean and everyone who walked through said hello. I used to go to Elk Grove VW and that place is atrocious, Niello is my new fav. You guys definitely have a forever customer. Brent’s pretty cute too so that added to the good experience. More
by cute1incali00
April 30, 2024
Matt was wonderful he went beyond the call of duty. Very kind and very very helpful Very kind and very very helpful More
by COUNTRYGIRL1730
Employees Worked With
April 29, 2024
Easy to schedule appointments. In and out service. Great customer service. Would recommend to friends and family. In and out service. Great customer service. Would recommend to friends and family. More
by dukeohs
Employees Worked With
April 29, 2024
Always great customer service from Matthew. Third time he’s helped me and he always makes the entire process smooth. Third time he’s helped me and he always makes the entire process smooth. More
by matthew.howell
Employees Worked With
April 28, 2024
My service advisor was very helpful and informative, answering all of my questions in detail answering all of my questions in detail More
by jhoneal
Employees Worked With
April 28, 2024
Niello VW runs a tight ship and we love you guys Great products too always products too always More
by eafrenkel
April 28, 2024
Our sales person was spectacular, did a great job of investigating what we were looking for and what our needs were and then demonstrating what we were looking for. He took the time to explain the vehi investigating what we were looking for and what our needs were and then demonstrating what we were looking for. He took the time to explain the vehicle and the benefits of its features and did a very tasteful job of comparing the vehicle to the other cars we were looking at. He walked us through the sales process and stayed with us until we were handed our to the finance manager. Once in his hands, we were clearly explained the process and the availability of options for ensuring our expectations were properly set and comfortable with the purchase. We had a great experience with the process and with Neillo Volkswagen. We left very satisfied and happy with the process, the pricing and the terms. Everyone we encountered made this an enjoyable experience. 5 stars,✨ would do again. More
by mekooken1
