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Niello Volkswagen
Sacramento, CA
1,018 Reviews
Welcome to Niello Volkswagen
Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,018 reviews
May 18, 2024
After not receiving a phone call back I got through and they were exceptional. My car got in and out faster than expected and price was also better than expected. I only wish the location was easier to get they were exceptional. My car got in and out faster than expected and price was also better than expected. I only wish the location was easier to get to! More
by rml
Verified CustomerEmployees Worked With
May 17, 2024
Excellent customer service, quality repairs and maintenance work for my Volkswagen, I would highly recommend. maintenance work for my Volkswagen, I would highly recommend. More
by scholz.com
May 17, 2024
Everyone I spoke to while getting my car serviced were so incredibly kind and professional! This was my first time going to this dealership, and I promise it won’t be my last! I will definitely be going ther incredibly kind and professional! This was my first time going to this dealership, and I promise it won’t be my last! I will definitely be going there for future car service and potential purchases! Highly recommend More
by JESSI.XAYAVONG
Employees Worked With
May 17, 2024
Incredibly surprised by the greeting, support and technical service and feedback. The service summary video is "Best in Class" and the communication whether email or text is top notch. I already ha technical service and feedback. The service summary video is "Best in Class" and the communication whether email or text is top notch. I already have shared the outstanding experience with others. More
by JOHN.CAMACHO
Employees Worked With
May 17, 2024
Travis was excellent to deal with and very accommodating to my needs. Got me a loaner car and communicated everything that needed to be done. As the car would not be done as originally thought he said he wo to my needs. Got me a loaner car and communicated everything that needed to be done. As the car would not be done as originally thought he said he would take care of the gas for the loaner. This is great customer service! Travis and Niello made this whole experience great. More
by RODREPAIR
Employees Worked With
May 17, 2024
Terry Conway is a very professional and charismatic person whom I had the pleasure of being served by through my entire process. He is a valuable asset to Niello VW! Additionally, Logan Koss made the f person whom I had the pleasure of being served by through my entire process. He is a valuable asset to Niello VW! Additionally, Logan Koss made the final transition smooth and very helpful. Thank you both! More
by KARENDCOSTA1024
May 17, 2024
Everyone that we interacted with were professional, patient, knowledgeable and kind. We truly enjoyed the experience. patient, knowledgeable and kind. We truly enjoyed the experience. More
by LAURIEPABLO88
Employees Worked With
May 17, 2024
Highly recommended to bring your Volkswagen make sure you ask for Ron @service advisor, he will help you and give you a great customer service ask for Ron @service advisor, he will help you and give you a great customer service More
by kingofthenet82
Employees Worked With
May 17, 2024
This is our first experience with Nilo and I am very impressed with the care and the quality of work not to mention we were able to get a loaner vehicle. That was amazing. Ron did a great job. He’s a go impressed with the care and the quality of work not to mention we were able to get a loaner vehicle. That was amazing. Ron did a great job. He’s a good communicator and everybody we worked with seemed to truly care about the customer. More
by JDKANIA
Employees Worked With
May 16, 2024
I always have a good experience at Niello. Customer service is always top notch. I appreciate your service crew Customer service is always top notch. I appreciate your service crew More
by Kidfire1975
Employees Worked With
