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Niello Volkswagen
Sacramento, CA
1,018 Reviews
Welcome to Niello Volkswagen
Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,018 reviews
May 22, 2024
Great team work. Fast process. Love my new car. The team was professional and great to work with Fast process. Love my new car. The team was professional and great to work with More
by FORU_MISSJEN
Verified Customer
May 22, 2024
Jason was awesome and he helped me service my ID4 so that I feel safe driving my car. that I feel safe driving my car. More
by TOKOOFORSKOOL
May 21, 2024
When my appt was scheduled I was told it would take 3-4 hours. Upon arrival I was told this is an all day job. I was forced to sit and wait. My appt time was 9am. I looked in the bay at 1:30 and my car w hours. Upon arrival I was told this is an all day job. I was forced to sit and wait. My appt time was 9am. I looked in the bay at 1:30 and my car wasn’t even in the shop yet however my advisor told me it was being worked on. I looked at 2pm and my car was now in the shop and being worked on. The work was completed by 4:30. Flat out lie by the advisor. Had the work begun at my appt time (9am), the service would have been completed in the 3-4 hours as I was initially told. Several other unhappy customers waiting extended period of time. Now that my warranty has expired, I will be taking my vehicle elsewhere. More
by clmort
Employees Worked With
May 21, 2024
Speedy service and excellent communication through every step. Even though it’s a bit of drive for me I will gladly go here. step. Even though it’s a bit of drive for me I will gladly go here. More
by UNIMONKEY
Employees Worked With
May 21, 2024
Ron was courteous and answered all of my questions. He was knowledgeable about my VW service issues. He was knowledgeable about my VW service issues. More
by Malachi L. Smith
May 21, 2024
Three trips to diagnose and repair wiring issue. Techs seemed interested but unable to address electrical problem, focusing on mechanical issues which didn’t exist. Service writer Matt Wirth saved t Techs seemed interested but unable to address electrical problem, focusing on mechanical issues which didn’t exist. Service writer Matt Wirth saved the day and earned my return business. More
by JVPOWELLIII
Employees Worked With
May 20, 2024
Provided a loaner car while my car was serviced. That was helpful. Very friendly staff. That was helpful. Very friendly staff. More
by leagleton
Employees Worked With
Other Employees :
Nicole Service telephones. Todd Mechanic
May 19, 2024
Service rep was great. Car came back with dent and no remedies were offered. Tech took vehicle home to personal residence were sent may have occurred. Car came back with dent and no remedies were offered. Tech took vehicle home to personal residence were sent may have occurred. More
by Dustin.ClarkPierson
Employees Worked With
Unkwn
May 18, 2024
I've been a customer for over 20 years. I always experience the best service. It is very convenient to be able to do my work in the desk area of the lounge while waiting for my car. Thanks! I always experience the best service. It is very convenient to be able to do my work in the desk area of the lounge while waiting for my car. Thanks! More
by jfskater2014
Employees Worked With
Jason Wanner
May 18, 2024
Very busy service department. I’ve been happy with the service on both my Jetta tdi diesel and my Passat tdi diesel. I’ve been happy with the service on both my Jetta tdi diesel and my Passat tdi diesel. More
by mark.aaldering
Employees Worked With
