Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Niello Volkswagen
Sacramento, CA
1,018 Reviews
Welcome to Niello Volkswagen
Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,018 reviews
June 06, 2024
Jacob was my service guy. I learned a lot about the service for my ID 4. He was friendly and communicated the time frame and process, which put me at easeJacob was the service I learned a lot about the service for my ID 4. He was friendly and communicated the time frame and process, which put me at easeJacob was the service technician who helped me with my ID 4. I gained valuable insights into the servicing of my vehicle through our interaction. He was friendly and effectively communicated the time frame and process, which made me feel at ease. Additionally, he also washed my car and charged it up to 80%. Overall, it was an excellent first-time experience. He even washed my car and charged it 80%. It was a really good first-time experience. More
by MICHAEL.SAMARITANO
Verified CustomerEmployees Worked With
Jacob Smull
June 06, 2024
We’ve always had excellent experiences at Niello VW Service. They are very professional and customer oriented. They listen carefully to your explanation of your car’s issues and make sure to address th Service. They are very professional and customer oriented. They listen carefully to your explanation of your car’s issues and make sure to address them. Travis Cole is an outstanding service rep. More
by RROLPH
Employees Worked With
June 03, 2024
everyone was friendly, good listeners, and responsive. The waiting area was clean and comfortable. Communication was excellent. The waiting area was clean and comfortable. Communication was excellent. More
by aimkraus
Employees Worked With
June 02, 2024
One of the best automotive service department in town. Top notch customer service by Matt. Top notch customer service by Matt. More
by RUDYCANCILLER
Employees Worked With
June 02, 2024
Matthew are the best! Friendly, professional, excellent service, knowledge, friendly, respectful. Thank you! Millions thanks! Friendly, professional, excellent service, knowledge, friendly, respectful. Thank you! Millions thanks! More
by iacob.sorina3
Employees Worked With
June 01, 2024
Touareg needed a new battery. Battery was replaced however the battery and Touareg set points weren’t synced Battery was replaced however the battery and Touareg set points weren’t synced More
by verdewater
Employees Worked With
June 01, 2024
Very impressed with Niello VW. Super professional and very nice. Terry stayed late and could not have been any nicer. Good people - great service. We dove 2 hours each way and it w Super professional and very nice. Terry stayed late and could not have been any nicer. Good people - great service. We dove 2 hours each way and it was worth it. More
by ALOHA21419
Employees Worked With
June 01, 2024
I've been coming here for 8 years. . different reps now, some better than others, but the maintenance and repair work have always been excellent (one time I even had the whole engine ta . different reps now, some better than others, but the maintenance and repair work have always been excellent (one time I even had the whole engine taken apart). Today the rep was Matt, and he was great, and the car came back with no issues. I plan to come back for all my maintenance and repairs. They are efficient and professional, and the shop, waiting areas, and communication are great. I hope they never change. More
by ACHAOKA
Employees Worked With
