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Niello Volkswagen
Sacramento, CA
1,018 Reviews
Welcome to Niello Volkswagen
Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,018 reviews
June 10, 2024
Everyone was very helpful and kind! Steve was patient and took the time to explain everything about the car I purchased. Steve was patient and took the time to explain everything about the car I purchased. More
by DOTYSHANNON4
Verified Customer
June 09, 2024
Tried to disconnect my dash cam. Do not like that at all. Very Sketchy but the work was fine but to be charged a man hour for a quick code check and test for a stored code rather tha Do not like that at all. Very Sketchy but the work was fine but to be charged a man hour for a quick code check and test for a stored code rather than a half hour. Not to thrilled about it More
by Customer
Employees Worked With
June 09, 2024
Very friendly and professional service. Matt kept me updated on the status of my car and informed me very quickly when there was a change. Noelle VW was also very accommodating in getting m Matt kept me updated on the status of my car and informed me very quickly when there was a change. Noelle VW was also very accommodating in getting me to and from the dealership. Very happy with the service. Will definitely use again. More
by christiana
June 08, 2024
Very friendly and efficient but patient crew. Oil change is worth the price and staff are honest about necessary versus optional repairs. Oil change is worth the price and staff are honest about necessary versus optional repairs. More
by Suz
June 08, 2024
As always, the experience was smooth, the service was friendly and professional. Niello always goes the extra mile to keep my car running well. They even gave it a much needed wash! There were no pressu friendly and professional. Niello always goes the extra mile to keep my car running well. They even gave it a much needed wash! There were no pressured up sales - just complete information and recommendations to keep things optimal. More
by JennSawtelle
June 07, 2024
Very helpful. Got me a lift even though I was out of the area range. Excellent customer service. Got me a lift even though I was out of the area range. Excellent customer service. More
by HinojosaBonnie4
Employees Worked With
June 07, 2024
Appt for recall! ! Refused warrenty service with miles $2k past “suggested service point”, then tried to sell warrenty work!!! Pathetic!!! Requested all recall work. W ! Refused warrenty service with miles $2k past “suggested service point”, then tried to sell warrenty work!!! Pathetic!!! Requested all recall work. Was told “two recalls done over air WHILE DRIVING”. This is a safety impossibility!!! More
by TYOUNG110
Employees Worked With
June 06, 2024
No pushy salesman, the whole process was seamless and very easy. Purchasing a new vehicle has never been easier! very easy. Purchasing a new vehicle has never been easier! More
by YOBOONE
June 06, 2024
Everyone in Service Sales and Business departments were incredibly helpful and informative. Top tier customer service! incredibly helpful and informative. Top tier customer service! More
by KEARNEY429
Employees Worked With
Jason in Service, Terry in Internet Sales, Logan -business manager : all fantastic service!
