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Niello Volkswagen

Sacramento, CA

4.8
1,022 Reviews
Welcome to Niello Volkswagen Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
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2701 Arden Way

Sacramento, CA

95825

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Showing 1,023 reviews

July 21, 2024

Dealerships usually get a bad rep for cost of service. Niello is an absolute exception to this. The service advisors are always honest and fair, the prices are spot on if not better than other service sho More

by scotty.mill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason in Service
Jul 22, 2024 -

Niello Volkswagen responded

Scotty, Thanks for sharing your thoughts about your service experience with Niello Volkswagen. Jason and our team appreciate your business and hope to see you again soon! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

July 21, 2024

Vincent and Spencer were wonderful to deal with in every way, thank you! Cheers to Niello as always (4th time vehicle purchase)! More

by NICOLEFLANDERS3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Vail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Gwaltney III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Niello Volkswagen responded

Nicole, Thank you for your very kind review. Vincent, Spencer, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volkswagen. We appreciate you being a loyal customer! Scott Russo General Manager srusso@niello.com

July 20, 2024

I felt taken care of in a less than ideal situation. The sales and service staff were professional and pleasant. I will be returning for future needs, service and sales. Thank you Jose, Ray and the serv More

by Sylvia
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t have the name of the service person I would give 5 stars. As you walk into the service center he is completely opposite the reception desk to the right of the entryway. 😁
Jul 22, 2024 -

Niello Volkswagen responded

Sylvia, We are very happy to hear Jose, Ray and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

July 20, 2024

Thank you for the fast and friendly service. I will be back for anything that comes up with our vw More

by JANOSLEVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Niello Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Travis met your expectations. Thank you again for choosing Niello Volkswagen. We look forward to having you as one of our valued customers for many more years to come! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

July 20, 2024

Fixed the recall on my car and even gave a free Carwash! Also did a free inspection so I can plan for future work needed. More

by EWSTABBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Niello Volkswagen responded

Thanks for sharing your thoughts about your experience with Niello Volkswagen. Travis and our team appreciate your business and hope to see you again soon! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

July 20, 2024

Everything was smooth process and great service. Great customer service and would recommend the dealership to friends and family. More

by CAADA_2008
Recommend Dealer
Yes
Employees Worked With
Logan Koss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Balassi
Jul 22, 2024 -

Niello Volkswagen responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Logan and truly appreciate your feedback. Scott Russo General Manager srusso@niello.com

July 19, 2024

Been a great experience so far. Everything has gone very smoothly. Highly recommend this dealership for your VW needs. More

by ALRT1
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Koss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Niello Volkswagen responded

Thanks for sharing about your experience with Niello Volkswagen. Logan and our team appreciate your business and hope to see you again soon! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

July 19, 2024

Ron is very helpful and easy to work with. I trust his input and judgement. More

by George.f.peckham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Niello Volkswagen responded

George, Thank you so much for your kind words for Ron, and for taking the time to leave us this wonderful feedback! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

July 05, 2024

Great communication, knowledgeable, and friendly staff at Niello VW. The best place to sevice a VDub in Sacramento! More

by LKOSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daijah Marsh-Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Wirth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Lamb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Gaynor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Claire Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Timmel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Niello Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

July 01, 2024

Everyone was friendly, and Jason helped with my services as soon as I got there. He explained every detail and kept me updated. Great service! More

by HYEWON1157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Niello Volkswagen responded

Thank you for taking the time to share your thoughts on working with Jason and our team. We're glad to hear we delivered such a great experience! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

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