Niello Volkswagen
Sacramento, CA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I haven’t really dealt with the Volkswagon department very much ., but other than the not receiving return calls . I’ve had no problem and I can't complain . They’ve been courteous and forthcoming . Have very much ., but other than the not receiving return calls . I’ve had no problem and I can't complain . They’ve been courteous and forthcoming . Haven’t pushed to do any unnecessary work that I’m aware . It’s been painless .,thank you for your assistance. More
The advisors are friendly. While waiting they acknowledge your presence and communicate their willingness to assist. While waiting they acknowledge your presence and communicate their willingness to assist. More
Ron is very personable. The facility is impressively well-kept. I am happy to have such great service! The facility is impressively well-kept. I am happy to have such great service! More
I appreciate that all the knowledge, skills, experience, equipment, and parts are available to maintain my car. Staff is clearly there to serve the customer efficiently and on time. Explanations are thoroug equipment, and parts are available to maintain my car. Staff is clearly there to serve the customer efficiently and on time. Explanations are thorough and thoughtfully directed to the particular client. The Service advisor I have known for a number of years is the kindest. Love driving my Volkswagen and being able to do so with confidence, grateful to Niello VW More
All employees were friendly and helpful. They went out of their way to make sure we were comfortable when we were waiting for next steps. They went out of their way to make sure we were comfortable when we were waiting for next steps. More
Delighted Niello customer here. Top notch service communication and very thorough attention to detail. Jacob was my advisor on this last round of (2 year/20K mile) service. They ne Top notch service communication and very thorough attention to detail. Jacob was my advisor on this last round of (2 year/20K mile) service. They needed to unexpectedly keep my car a little longer than I'd planned for, and offered me free two-way Lyft service, super simple to use, and fast. More
They know what they are doing, I've never had an issue bringing my car here. bringing my car here. More