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Niello Volkswagen

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.8
1,025 Reviews
Welcome to Niello Volkswagen Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
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2701 Arden Way

Sacramento, CA

95825

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Showing 1,025 reviews

August 16, 2024

It's always a nice visit with the excellent staff, and getting the job done. They are super courteous and try their best to make things right. More

by Jennifer.jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Wirth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Lamb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Niello Volkswagen responded

Thank you for taking the time to share your feedback with us, Jennifer. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

August 16, 2024

Great service. Provided transportation while they worked on a recall. Would recommend Niello Service again! More

by Brian S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daijah Marsh-Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Niello Volkswagen responded

Brian, thank you for choosing Niello Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

August 16, 2024

I appreciate how simple it is to work with Brent and to get things taken care of. More

by HILLARYAJOHNSTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Niello Volkswagen responded

Thank you for choosing Niello Volkswagen. Your feedback and rating mean a lot to us. We're glad that Brent was able to help, and we hope to see you again! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

August 16, 2024

Very efficient communications throughout the process. Pleasent customer service that is so rare these days. Jason was great. More

by KATBRO63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Bybee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
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Aug 16, 2024 -

Niello Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volkswagen. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

August 16, 2024

Very accommodating and friendly. Keeps you apprised to progress when working on vehicle while providing either a Lyft to a location or providing a comfortable waiting envy. Offer gra More

by emickster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob in customer interface.
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Aug 16, 2024 -

Niello Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

August 15, 2024

Ray was the absolute Best Car sales person I have ever dealt with...courteous, patient More

by RPHILLI777
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Hurlimann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khaled Jamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Balassi
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Aug 15, 2024 -

Niello Volkswagen responded

It's fantastic to hear that Ray provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello Volkswagen! Scott Russo General Manager srusso@niello.com

August 15, 2024

Ron explained all the service that was going to be completed. Made me aware of the other services that needed to be completed on my next visit. very courteous helpful and had my car washed too. Thank More

by parreira.linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2024 -

Niello Volkswagen responded

Linda, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything Ron can assist you with in the future, please let us know. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

August 15, 2024

Been coming to Niello VW for years and have always had great service from them. More

by keneverett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2024 -

Niello Volkswagen responded

Thank you so much for your excellent review, Ken! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

August 14, 2024

Please my car if oil, tires transfer and an agenda today. The car was today on along… More

by d.manske
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 14, 2024 -

Niello Volkswagen responded

Thank you for taking the time to share your thoughts on working with Brent and our team. We're glad to hear we delivered such a great experience! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

August 14, 2024

I’ve always had good service and you have kept up the good work. Thanks More

by mfourstar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Bybee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Wirth
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2024 -

Niello Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volkswagen. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

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