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Niello Volkswagen
Sacramento, CA
1,026 Reviews
Welcome to Niello Volkswagen
Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,026 reviews
August 20, 2024
I love Niello Volkswagen. I had the most wonderful experience buying a car there. They are an amazing team that could help you make the right choice for yourself and get you a I had the most wonderful experience buying a car there. They are an amazing team that could help you make the right choice for yourself and get you a car that you will love seeing and driving every day. The team went that extra mile for me on the day of my purchase. I enjoyed spending my day at Niello Volkswagen. More
by RODICA PETREA
Verified Customer
August 20, 2024
The dealership performed a thorough inspection of the car when I bought it, 3 months ago, and my car passed successfully. Then when I brought the car back for repairs on a small accident, the mechanic also p when I bought it, 3 months ago, and my car passed successfully. Then when I brought the car back for repairs on a small accident, the mechanic also performed a new general inspection and discovered that the charging port was loose. Why didn't he notice the port being loose the first time I brought the car for inspection? This way I could have taken the car back to the seller and requested that they fix the loose port. I can't help feeling that the 1st inspection was not thorough. More
by SVETLANA.BUTNARU
Employees Worked With
August 19, 2024
Always fair and trust their service. Great customer service every time I come in. Would definitely recommend their service department. Great customer service every time I come in. Would definitely recommend their service department. More
by MICHAEL.GORSHE
August 18, 2024
Great communication throughout the service. Travis was extremely responsive and helpful. All in all, a very positive experience! Travis was extremely responsive and helpful. All in all, a very positive experience! More
by robert.d.bennett.ii
Employees Worked With
August 18, 2024
I found that my vehicle concerns were addressed when I pressed. This primarily dealt with continual coolant loss, which a replacement head gasket appears to have resolved. I do appreciate the loaner car a pressed. This primarily dealt with continual coolant loss, which a replacement head gasket appears to have resolved. I do appreciate the loaner car and use of pre-paid Uber transport to home and back. I am concerned about how VWCorporate has addressed premature rear brake pad wear on my ‘22. Taos. More
by TRUMP916
Employees Worked With
August 18, 2024
2nd Volkswagen, but first time at Niello Volkswagen. Tevin was absolutely amazing and Alex in finance made the process so smooth. HIGHLY recommend them both and Niello Volkswagen. Tevin was absolutely amazing and Alex in finance made the process so smooth. HIGHLY recommend them both and Niello Volkswagen. More
by TIFFANY.NULL
August 18, 2024
The Jetta is a good car but over the past 5 years, it was not the best experience dealing with VW dealerships in Arden or Elk Grove. not the best experience dealing with VW dealerships in Arden or Elk Grove. More
by SAMUEL.YOSEF
Employees Worked With
August 18, 2024
Everyone treated us with respect, and met our needs. The dealership was busy but they kept us in the loop about the wait time for financing and were very professional. The dealership was busy but they kept us in the loop about the wait time for financing and were very professional. More
by SBRANCAMP
August 17, 2024
We have always had good service with Niello and the service writers have been good. service writers have been good. More
by redcarol
Employees Worked With
