Niello Volkswagen

Jose was awesome! Down to earth, zero pressure and made for one of the quickest and smoothest buying experiences ever! We would happily purchase another VW from Jose a Down to earth, zero pressure and made for one of the quickest and smoothest buying experiences ever! We would happily purchase another VW from Jose and Neilo VW again! More

Fantastic service. Explained service needed and what can be deferred until next interval service. Service time estimate was accurate! Explained service needed and what can be deferred until next interval service. Service time estimate was accurate! More

Jose was responsive and attentive to our request and needs. He was great to work with. needs. He was great to work with. More

He is a very good writer. He knows VW. I always go to the Niello’s for service and to buy my cars. He knows VW. I always go to the Niello’s for service and to buy my cars. More

Service writer was great and it’s fixed this time. Service department is also very good wish I was closer Service department is also very good wish I was closer More

Other than the second Lyft driver, it was a very pleasant experience. Thank you very much experience. Thank you very much More

All of my interactions with this dealer were positive. Service agent was Flexible helpful ptofessional . Liked the text communication. Service agent was Flexible helpful ptofessional . Liked the text communication. More

Very pro, smooth communication, I really had a good experience with this last service / repair experience with this last service / repair More

Pleajur has the potential to move lots of units if he already doesn't. I never felt like I was talking to a 20 year old. Great in all reagards and will recommend him to others. Had a fantastic experen already doesn't. I never felt like I was talking to a 20 year old. Great in all reagards and will recommend him to others. Had a fantastic experence from the time I walked in, until I left. Will in finance was more than helpful and made everything smooth. He had many useful tips for my car. Raymond helped get me set up in the car so I could hit the ground running in this hi-tech id.4 After the sale I had small hiccup with the child safety locks and Logan was on point getting it squared away. Great team! More

The team was very welcoming and super helpful when it came to any questions that needed to be answered. I had a wonderful time working with Andrew he was very knowledgeable and easy to talk with. Same wi came to any questions that needed to be answered. I had a wonderful time working with Andrew he was very knowledgeable and easy to talk with. Same with Logan and Bryant. Andrew went above and beyond without feeling pressured into anything. He made sure the process went smoothly, giving extreme detail and payed attention to my needs. Logan also work side by side with Andrew and gave my in depth detail about rates and broke it all down. Only downfall was clear communication when it came down to the wire about interest rates. Which fluctuates is understandable, I just felt that my time was wasted when I expected to see Logan. But Bryant approached with concerns and apologized for the inconvenience. Logan then called me after my visit on his day off and apologized for the miscommunication and took full accountability. Overall I know the staff I worked with meant well and fully do believe they had my best interest. They went above and beyond and took full accountability which they all deserve 5 starts. More